Compass Self Storage, based in Cleveland, Ohio, is a one-stop-shop for all your residential or business-related storage needs. With multiple locations across the United States, they provide packing and moving supplies, arrange truck rentals, and contact St. Cloud, FL moving services on behalf of their customers. Compass strives to make the storage experience hassle-free and customer satisfaction is their top priority. Their facilities offer a variety of amenities such as climate-controlled units, indoor units, secure entry access, and digital surveillance. Whether you need personal storage, business storage, or boat and RV storage, Compass Self Storage has the right solutions for you.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.28/10
Nationwide Average: 8.44/10
Compass Self Storage overwhelmingly receives high praise for its service, efficiency, and professionalism from customers, with a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“excellent service”
“Great service provided”
“Excellent service”
2. Affordability
8.63/10
Nationwide Average: 7.69/10
Compass Self Storage is overwhelmingly regarded as very affordable with competitive prices, though there are a few mentions of price increases and additional fees.
Recent Reviews Mention...
“Affordable price”
“affordable”
“prices were great”
3. Communication
9.14/10
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly receives praise for its exceptional customer service, with numerous mentions of staff members going above and beyond in providing timely and informative assistance, despite a few isolated instances of communication difficulties.
Recent Reviews Mention...
“great customer service”
“Helped choose the best storage”
“gave all the information needed”
4. Stick to Prices
4.69/10
Nationwide Average: 5.99/10
Compass Self Storage has a mixed reputation, with some customers facing unexpected fees, though a few reports indicate adherence to initial quotes.
Recent Reviews Mention...
“some additional fees not advertised”
“inquired extra costs due to management's oversight”
“charged late fees despite autopay setup”
Great Crew Members
| Daniela | made my rental experience very easy |
| Yasmin | made me feel comfortable with my rental |
| Yasmin C. | Yasmin C. made the experience very professional. |
| Daniela A | Was very helpful and nice |
| Yasmin | made our experience very easy and was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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