Compass Self Storage is a storage concierge service with multiple locations across the United States, offering a one-stop-shop for both residential and business storage needs. They provide personal storage, business storage, boat and RV storage, pharmaceutical storage, and climate-controlled storage with features such as digital surveillance, secure entry access, and month-to-month leases. Compass Self Storage is dedicated to customer satisfaction and strives to simplify the storage process by arranging truck rentals, providing packing supplies, and contacting moving services in DeBary, FL on behalf of their customers.
Compass Self Storage
Moving Services
- Packing Supplies
- Truck Rental
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Summarized Review of Compass Self Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.42/10
Nationwide Average: 8.44/10
Compass Self Storage is highly regarded for its excellent service, personable and professional staff, and efficient, stress-free moving experiences with only a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Great experience with the moving service”
“Absolutely amazing”
“great experience”
2. Punctuality
7.18/10
Nationwide Average: 8.07/10
Compass Self Storage generally offers quick and efficient service, though there have been notable instances of delays and opening later than confirmed times.
Recent Reviews Mention...
“they were prompt”
“were able to pick up U-Haul early”
“quick service”
3. Affordability
8.82/10
Nationwide Average: 7.69/10
Compass Self Storage generally receives high praise for its competitive pricing, substantial discounts, and overall value, although there are a few exceptions where customers felt the costs were higher than expected or increased over time.
Recent Reviews Mention...
“competitively priced”
“found the best price for our needs”
“best price around”
4. Communication
9.35/10
Nationwide Average: 7.53/10
Compass Self Storage overwhelmingly impresses with exceptional customer service, consistently highlighted by customers for the staff's professionalism, helpfulness, and clarity in communication, underscored by a few isolated critiques regarding service inconsistencies and unmet expectations.
Recent Reviews Mention...
“Excellent customer service was provided.”
“customer service was amazing”
“Sheila was pleasant, professional, and knowledgeable”
5. Stick to Prices
5.16/10
Nationwide Average: 5.99/10
Compass Self Storage has mixed reviews, with some customers appreciating their transparency and honesty, while others criticize them for not adhering to initial quotes, unclear policies, and unexpected price increases.
Recent Reviews Mention...
“Pick-up after hours was exactly as told.”
“Made sure we knew all and any hidden charges”
“did not stick to the quoted price”
Great Crew Members
| Sheila | Sheila was pleasant, professional, and knowledgeable |
| Chris | Chris was great to work with |
| Sheela, Chris | assisting us at the East Colonial location |
| Sheela Cruz | your amazing |
| Sheela,Chris | they are the best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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