1-800-PACK-RAT Moving and Storage is a company that provides convenient, secure, and affordable moving and storage solutions. Their services include long-distance moving, local moving, on-site storage, and secure warehouse storage. With a nationwide network of over 65 warehouse storage facilities, 1-800-PACK-RAT caters to both residential and business customers. The company offers all-steel, weatherproof portable moving containers to ensure the safety of clients' belongings. In addition, they allow customers to pack at their own pace and provide no-hassle delivery options, ground-level loading, and on-site container access. For more options, you can check the list of movers in Palm Bay, FL. Overall, 1-800-PACK-RAT distinguishes itself through its commitment to customer satisfaction and high-quality moving and storage services.
1-800-PACK-RAT Moving and Storage
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions (Commercial Moving and Storage)
- Military Moving
- Portable Storage Containers
- Restoration & Remediation Storage Solutions
- Residential Solutions (Home Moving and Storage)
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, highlighting a stark contrast between customers' excellent experiences and those facing significant dissatisfaction and issues with their service.
Recent Reviews Mention...
“impressed with their commitment to excellence”
“experience with PACK-RAT was outstanding”
“All went well”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage overwhelmingly faces criticism for delays, late deliveries, and poor communication, though there are a couple of reports of timely service.
Recent Reviews Mention...
“shipment got delayed by 2 weeks”
“Drop off and pick up were on time”
“received a call to confirm the delivery time”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage is perceived as significantly expensive due to unexpected fees, double charging issues, and overall costs far exceeding initial quotes, making it a less favorable option for cost-conscious consumers.
Recent Reviews Mention...
“price was astronomical compared to quote”
“extremely expensive due to unexpected fees”
“double charging issues”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage seems to struggle considerably, with numerous customers expressing dissatisfaction over poor communication, long hold times, lack of responsiveness, and overall ineffective communication practices, despite a few reports of positive interactions.
Recent Reviews Mention...
“team was communicative”
“communication was very poor ”
“no explanations given for delay”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage frequently fails to adhere to their initial price quotes, often resulting in various unexpected charges for customers.
Recent Reviews Mention...
“did not stick to quoted prices ”
“try to tackle on a fuel charge”
“took money without authorization”
Customer Insights
Cost: $ 1465.00 from 4 reviews
Interstate Move Duration: 10 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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