Website Information: Arctic Van Lines is a moving company based in Anchorage, Alaska, providing reliable and efficient moving services for residential, commercial, and long-distance customers. They have been in business since 1987, with over 30 years of experience ensuring a smooth and seamless move for their clients. As a family-owned and operated business, Arctic Van Lines takes pride in their personalized services and attention to detail, offering packing, unpacking, crating, and assembly services. They service the entire state of Alaska, transporting your belongings safely and securely. With their experienced team of professional movers, Arctic Van Lines is a dependable choice for all your moving needs.
Arctic Van Lines
About Arctic Van Lines
Additional Cities Served: Sanford, Titusville, Oviedo, Winter Springs, DeLand, Lake MaryShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- International moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Arctic Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.34/10
Nationwide Average: 8.44/10
Arctic Van Lines receives polarized feedback, with a majority of customers praising the exceptional service and professionalism, albeit a significant minority reports extremely negative experiences including loss, damage, and poor service resolution.
Recent Reviews Mention...
“Great deal on moving cost”
“they lost all my possessions and defrauded me”
“I'm extremely dissatisfied with the service quality”
2. Punctuality
5.82/10
Nationwide Average: 8.07/10
Arctic Van Lines receives mixed feedback, with numerous customers praising their on-time service, while a significant number report experiences of delays, scheduling changes, and no-shows.
Recent Reviews Mention...
“were a no-show on my move in day”
“the move timing was prompt, no complaint there”
“company did not deliver on time”
3. Affordability
4.3/10
Nationwide Average: 7.69/10
Arctic Van Lines experiences a mix of views with some customers finding their services competitively priced and cost-effective, while a significant number report dissatisfaction due to unexpected, substantial increases over initial quotes, feeling misled, or facing what they perceive as unjustified high charges.
Recent Reviews Mention...
“Respectful and affordable”
“defrauded me out of thousands”
“underquoting us by 50%”
4. Communication
4.96/10
Nationwide Average: 7.53/10
Arctic Van Lines seems to generate polarized experiences, where customers either praise the company for being responsive, polite, and informative or criticize it for being unresponsive, difficult to reach, and displaying poor customer service practices.
Recent Reviews Mention...
“disconnected their phone, blocked me on social media”
“no response from the company”
“no response after payment and changes needed”
5. Stick to Prices
2.74/10
Nationwide Average: 5.99/10
Arctic Van Lines predominantly disappoints customers with frequent reports of significantly increased costs and hidden fees beyond the initial estimates.
Recent Reviews Mention...
“defrauded me out of thousands”
“removed $500 from final bill for missed box”
“underquoting us by 50%”
Customer Insights
Local Move Duration: 5 hours from 3 reviews
Interstate Move Duration: 6 days from 5 reviews
Great Crew Members
| Shawn | Shawn was great until payment made |
| Dylan,Michael | Dylan helped with the final inventory, Michael took a call but never followed up |
| Geoff | was very proactive during the initial problem |
| Diego | Diego and team did an amazing job |
| Arctic Van Lines team | fast, courteous, and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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