Suddath is a global transportation, relocation management, and logistics company, providing services in around 180 countries. They have been operational for over 100 years, having started as a moving firm in Jacksonville in 1919. Suddath offers home, commercial, and military moving as well as logistics and employee relocation services, while aiming to deliver with a personal touch. Every year, they assist over 80,000 households and 38,000 military families in their relocations. Along with numerous locations across the U.S, they also provide access to nearly 3.5 million square feet of warehouse space for storage needs. You can find out more about Suddath and other reputable services at our Jacksonville, FL movers page.
Suddath
About Suddath
Additional Cities Served: Kingsland, Homerville, Trenton, Callahan
Moving Services
- Local Moving
- LongDistance Moving
- International Moving
- Commercial Moving
- Employee Relocation
- Piano Moving
- WhiteGlove Moving
- Packing Services
- Custom Crating
- Storage Services
Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Suddath
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Suddath largely disappoints with numerous customers reporting severely negative experiences, including damaged goods, poor communication, and overall dissatisfaction, despite a handful of positive reviews highlighting professional service.
Recent Reviews Mention...
“Suddath offers the best and most comprehensive services”
“move far exceeded my expectations”
“outstanding job with the assembly”
2. Punctuality
Nationwide Average: 8.07/10
Suddath struggles significantly, with multiple instances of delays, no-shows, and missed delivery deadlines outweighing the scant few accounts of timely service.
Recent Reviews Mention...
“they are timely”
“they were on time”
“Had a mixup of our work order”
3. Affordability
Nationwide Average: 7.69/10
Suddath is viewed as lacking, with numerous customers experiencing financial disadvantages, such as overcharges and costs significantly over budget, although one outlier found them to be inexpensive.
Recent Reviews Mention...
“company is taking financial advantage”
“Spent over $2,000 due to their error.”
“implies they are not affordable due to contract issues”
4. Communication
Nationwide Average: 7.53/10
Suddath frequently disappoints with unreturned emails, phone calls, and a general lack of responsiveness, overshadowing the few instances of praised customer service.
Recent Reviews Mention...
“informative emails, great communication”
“hasn't answered email and get the run around on the phone”
“no confirmation date of delivery provided”
5. Stick to Prices
Nationwide Average: 5.99/10
Suddath frequently fails to uphold their initial pricing agreements, leading to numerous customer complaints about increased costs, unmet delivery promises, and overall dissatisfaction with their pricing integrity.
Recent Reviews Mention...
“Shifted delivery dates outside "guaranteed" window”
“seriously underestimated costs”
“no reimbursement points to not sticking to quoted prices”
Customer Insights
Interstate Move Duration: 10 days from 26 reviews
Great Crew Members
Alvaro,Carlos,Alexndro | friendly, fast, thorough, and efficient |
Gregg Templeton, Steve Sweeting, Brian Hewitt, Andre Yobst | outstanding job and great to work with |
Alvaro, Steven, Alejandro | Thank you so much for being great |
Mike, Michael | Mike and Michael were praised for being friendly, efficient, and professional |
Tim,Cynseir,Kasaius,David,Zabian | great job delivering our household goods |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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