PODS Moving & Storage has been in operation for nearly 25 years, pioneering the use of portable storage containers for convenient, driveway storage and innovative hydraulic delivery systems. The company provides personalized, flexible Jacksonville, FL moving services with in-built storage, adjustable scheduling, multiple container sizes, connectivity to trusted local labor providers, and car shipping. Customers can load and unload belongings at their own pace, providing control not seen in traditional moving methods. Besides offering local and long-distance moving and storage services, PODS also provides packing supplies and packing and loading support. This organization was recognized as the best moving and storage container company of 2023 by Move.org.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Kingsland, Neptune Beach, Quincy, Starke, Lake Butler, Callahan
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has received mixed reviews, with many customers expressing great satisfaction with their experiences and service, while a significant number of others have reported poor service, including issues with delivery and customer service.
Recent Reviews Mention...
“great work by movers”
“great experience from start to finish”
“Very positive experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has a mix of feedback, with several customers praising their timeliness while a significant number report issues with delays and unreliability in delivery and pickup schedules.
Recent Reviews Mention...
“they were always on time”
“couldn't deliver until 6 days later”
“change dates and times with no notice”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback with some customers appreciating its relative value and lack of hidden costs, while a significant number criticize it for unexpected charges, inconsistent pricing, and overall expenses that detract from its perceived value.
Recent Reviews Mention...
“no hidden costs implies affordability”
“found it more affordable compared to alternatives”
“lost a lot of money because of them”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences significant disparities in customer feedback, with numerous complaints about poor service and lack of responsiveness, despite several instances of praised customer support and helpful staff.
Recent Reviews Mention...
“Excellent customer service!”
“can access customer service via simple phone call”
“great person helped me through the setup”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to adhere to initial quotes, leading to numerous customer complaints about unexpected fees and misleading practices.
Recent Reviews Mention...
“no hidden costs”
“continued to charge for the container despite cancellations”
“company did not stick to quoted prices”
Great Crew Members
| Syralee | Syralee on the phone was super sweet and competent |
| Benjamin, Jamille | thanked for seamless drop-off and pick-up |
| Corey | showed great care and was friendly |
| Christopher | went above and beyond, committed to customer service |
| Brian | Brian was honest, timely, and a joy. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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