1-800-PACK-RAT Moving and Storage

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1-800-PACK-RAT Moving and Storage
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based on 181+ data points
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About 1-800-PACK-RAT Moving and Storage

1-800-PACK-RAT Moving and Storage is a company that provides convenient, secure, and affordable moving and storage solutions. Their all-steel, portable storage and moving containers ensure the safe and secure transportation of your items. As a part of the broader network of movers in Jacksonville, FL, the company offers services for both local and long-distance moves as well as on-site and warehouse storage solutions. They have a nationwide network of more than 65 secure warehouse storage facilities. Their focus is on providing the best customer service in the industry, and they aim to make moving and storage a simple and stress-free experience for their customers. They also offer business solutions for moving and storage needs.

Moving Services

  • LongDistance Moving Solutions
  • Local Moving Solutions
  • OnSite Storage Solutions
  • Secure Warehouse Storage Solutions
  • AllSteel Containers
  • Professional Labor Packing Services
  • Business Moving Solutions
  • Storage for Home Renovations
  • Moving Containers
  • Storage Facility Locations

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Summarized Review of 1-800-PACK-RAT Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.9/10

Nationwide Average: 8.44/10

Comment Dots

1-800-PACK-RAT Moving and Storage receives mixed reviews, with many customers praising their excellent service and seamless experience, while others criticize the company for unreliability, professionalism issues, and poor customer service.

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Recent Reviews Mention...

great service by movers

happy good service

exceptional customer service made the process hassle-free

2. Punctuality

5.31/10

Nationwide Average: 8.07/10

Comment Dots

1-800-PACK-RAT Moving and Storage appears to have mixed reviews, with several customers experiencing significant delays, while others commend them for being on time or even early.

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Recent Reviews Mention...

containers were delivered and picked up late.

rescheduled 3 times and no pickup

Canceled and rescheduled twice, causing delay.

3. Affordability

6.57/10

Nationwide Average: 7.69/10

Comment Dots

1-800-PACK-RAT Moving and Storage receives mixed reviews, with some customers finding great value and competitive pricing, while others consider it expensive or have faced issues with being overcharged.

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Recent Reviews Mention...

great price

Went with Pack Rat to save some money.

cost more than renting a truck

4. Communication

5.46/10

Nationwide Average: 7.53/10

Comment Dots

1-800-PACK-RAT Moving and Storage receives mixed feedback, with numerous accounts of excellent, professional service and responsiveness contrasted sharply by significant complaints regarding poor responsiveness, lack of follow-up, and unsatisfactory customer service interactions.

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Recent Reviews Mention...

staff was courteous

prompt responses

booking to unloading was seamless

5. Stick to Prices

3.8/10

Nationwide Average: 5.99/10

Comment Dots

1-800-PACK-RAT Moving and Storage generally falls short, with multiple complaints about altering prices and charges, though a few customers report satisfactory adherence to original quotes.

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Recent Reviews Mention...

closed order without service after billing

changed the pickup date for an extra month of rent

did not stick to quoted prices

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Customer Insights

Cost: $ 789.00 from 3 reviews


How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 1-800-PACK-RAT Moving and Storage

Location
5540 Broadway Ave # 200, Jacksonville, FL, 32254
Phone
+1 800-722-5728
Link
Google
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