1-800-PACK-RAT Moving and Storage is a company that provides convenient, secure, and affordable moving and storage solutions. Their all-steel, portable storage and moving containers ensure the safe and secure transportation of your items. As a part of the broader network of movers in Jacksonville, FL, the company offers services for both local and long-distance moves as well as on-site and warehouse storage solutions. They have a nationwide network of more than 65 secure warehouse storage facilities. Their focus is on providing the best customer service in the industry, and they aim to make moving and storage a simple and stress-free experience for their customers. They also offer business solutions for moving and storage needs.
1-800-PACK-RAT Moving and Storage
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: St. Marys, Kingsland, Atlantic Beach, Palatka, Macclenny, JacksonvilleShow More >
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Professional Labor Packing Services
- Business Moving Solutions
- Storage for Home Renovations
- Moving Containers
- Storage Facility Locations
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.93/10
Nationwide Average: 8.44/10
receives mixed reviews, with many customers praising their excellent service and seamless experience, while others criticize the company for unreliability, professionalism issues, and poor customer service.
Recent Reviews Mention...
“great service by movers”
“entire process was seamless”
“happy good service”
2. Punctuality
5.33/10
Nationwide Average: 8.07/10
appears to have mixed reviews, with several customers experiencing significant delays, while others commend them for being on time or even early.
Recent Reviews Mention...
“rescheduled 3 times and no pickup”
“containers were delivered and picked up late.”
“Canceled and rescheduled twice, causing delay.”
3. Affordability
6.58/10
Nationwide Average: 7.69/10
receives mixed reviews, with some customers finding great value and competitive pricing, while others consider it expensive or have faced issues with being overcharged.
Recent Reviews Mention...
“great price”
“Went with Pack Rat to save some money.”
“cost more than renting a truck”
4. Communication
5.47/10
Nationwide Average: 7.53/10
receives mixed feedback, with numerous accounts of excellent, professional service and responsiveness contrasted sharply by significant complaints regarding poor responsiveness, lack of follow-up, and unsatisfactory customer service interactions.
Recent Reviews Mention...
“staff was courteous”
“booking to unloading was seamless”
“prompt responses”
5. Stick to Prices
3.81/10
Nationwide Average: 5.99/10
generally falls short, with multiple complaints about altering prices and charges, though a few customers report satisfactory adherence to original quotes.
Recent Reviews Mention...
“closed order without service after billing”
“changed the pickup date for an extra month of rent”
“did not stick to the quoted service”
Customer Insights
Cost: $ 789.00 from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact 1-800-PACK-RAT Moving and Storage
5540 Broadway Ave # 200, Jacksonville, FL, 32254
+1 800-722-5728
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