PODS Moving & Storage, based in Sarasota, Florida, has been in business for nearly 25 years, providing personalized moving and storage solutions tailored to customers' unique needs. As an industry leader, the company offers a range of services including local and long-distance moving, storage on-site or at their facilities, packing and loading assistance, moving supplies, and car shipping services. They pioneered the concept of portable storage containers for convenient storage and access to belongings right in customers' driveways. Looking for Cape Coral, FL moving services? With over 6 million moves, 245+ Storage Center locations servicing 46 states and 6 provinces, and multiple container sizes (8-foot, 12-foot, and 16-foot), PODS is a comprehensive moving and storage service provider.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Fort Myers, Bonita Springs, Estero, Naples, Punta Gorda, SpringfieldShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely Ship Your Vehicle
Florida Moving License
Registered
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage appears to have significantly disappointed the majority of its customers, emphasizing negative experiences ranging from damaged belongings and hidden charges to poor customer service, though a small number highlight exceptional support and service.
Recent Reviews Mention...
“lost belongings and damaged pod”
“great customer service”
“The product works well”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage struggles significantly with timely pickups and deliveries, often changing or missing scheduled dates without prior notice, despite a few instances of accommodating customer requests promptly.
Recent Reviews Mention...
“driver was an hour late”
“two pods were on time, one was not”
“They were on time”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as costly, with numerous complaints about extra charges and expenses not aligning with original quotes, despite a minority viewing their service as worth the investment.
Recent Reviews Mention...
“price was fair”
“service as advertised, implies good value”
“affordable and saved us a lot of money”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage overwhelmingly faces criticism for its inadequate and often unresponsive customer service, with customers experiencing significant difficulties in reaching the company, alongside issues of professionalism and effectiveness in resolving queries.
Recent Reviews Mention...
“Customer service was always available.”
“everyone was very professional and helpful”
“Everyone was very friendly and knowledgeable”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a pervasive issue with adding unauthorized charges, altering prices without notification, and failing to honor their contractual agreements and promised refunds.
Recent Reviews Mention...
“did not address issue despite complaints”
“charged for extra unwanted services”
“very upfront with pricing”
Customer Insights
Cost: $ 2254.00 from 5 reviews
Interstate Move Duration: 13 days from 3 reviews
Great Crew Members
| Jamil | Jamil made the process seamless and was professional |
| Alicia | showed me the best way to get the door open |
| Alicia | Alicia made the experience amazing |
| Jeff | Jeff G. was helpful and professional |
| Jeff G | polite, friendly, and very professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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