1-800-PACK-RAT Moving and Storage is a company that aims to make moving and storage simple. They offer all-steel, portable storage and moving containers to ensure the safety and security of customers' belongings. Their services include long-distance moving solutions, local moving solutions, on-site storage solutions, and secure warehouse storage solutions. They have a nationwide network of over 65 warehouse storage facilities with 24/7 surveillance and on-site container access. 1-800-PACK-RAT prides itself on providing the best customer service in the industry and ensures a stress-free moving experience. They offer various container sizes, flexible storage options, and a commitment to complete customer satisfaction. Looking for other movers? Check out our list of experienced movers serving Fort Myers, FL for more options.
1-800-PACK-RAT Moving and Storage
About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Estero, Fort Myers Beach, LaBelle
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Military Moving
- Residential Solutions
- Restoration & Remediation Storage Solutions
- Forward Relocation services
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, with some customers praising their service and others experiencing significant dissatisfaction and reliability issues.
Recent Reviews Mention...
“they do what they say”
“good experience”
“Highly recommend them and they resolved a critical issue.”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage frequently faces criticism for being late, lacking communication, and failing to meet delivery schedules, despite a few instances of on-time service.
Recent Reviews Mention...
“Got the pod to the driveway the same day.”
“great with time management”
“They were a no-show on the scheduled day.”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives mixed feedback, with customers praising its competitive rates and value for some, while others criticize it for unexpected additional costs, overcharging, and various extra service charges.
Recent Reviews Mention...
“charges extra for various services”
“much cheaper than expected”
“they are a little pricey”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage shows a polarizing performance with some customers praising their service and immediacy, while a significant number report frustration over long waits, misleading information, and a general lack of effective communication or follow-up.
Recent Reviews Mention...
“they made me feel like a valued customer”
“They were helpful and delivered great service immediately.”
“takes hours to reach customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage consistently fails to meet their initial cost agreements, engaging in practices like adding unexpected fees, altering prices, and charging for undelivered services.
Recent Reviews Mention...
“nickel and dime with extra fees”
“did not stick to the original delivery schedule”
“took the whole payment and haven't fulfilled their part”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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