Fidelity Van Lines is a moving broker with over 20 years of experience in the interstate moving and storage industry. While the company's specifics are not disclosed on their website, they have made it clear that their mission is to educate consumers about the moving industry and provide A+ service. They offer different services such as a standard service where clients can pack their own boxes and a full pack service offering a hands-free move. Included in their services are disassembly/assembly of furniture, loading/unloading, and positioning at the destination. If by any chance you're in need of storage solutions, they offer up to 30 days of complimentary storage in their climate-controlled warehouse facilities. For those seeking professional moving services in Fort Lauderdale, FL, they could potentially be an option to consider.
Fidelity Van Lines
About Fidelity Van Lines
Additional Cities Served: Plantation, Lauderhill, Oakland Park, Wilton Manors
Moving Services
- Standard Service
- Full Pack Service
- Storage
Not Authorized
for Interstate Moves
Last Checked: 08/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Fidelity Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
is consistently criticized for being untruthful, failing to fulfill promises, and engaging in scam-like behavior, leading to overall terrible experiences and strong recommendations to avoid the company.
Recent Reviews Mention...
“never use this company again due to many issues”
“Horrible customer service perceived.”
“Fidelity Van Lines is fraudulent and scammy.”
2. Punctuality
Nationwide Average: 8.07/10
consistently failed to meet scheduled times, often arriving late or not showing up on the contracted dates.
Recent Reviews Mention...
“were a day and a half late for pickup”
“did not show up as scheduled”
“No one arrived for scheduled move.”
3. Affordability
Nationwide Average: 7.69/10
is criticized for significantly increasing prices beyond initial quotes, engaging in practices such as doubling and even tripling prices unexpectedly, leading to customer dissatisfaction.
Recent Reviews Mention...
“increased required money to load the truck”
“lost $2,000 due to scam”
“paid more than double the price as initially contracted”
4. Communication
Nationwide Average: 7.53/10
struggles significantly with being reachable, showing professional conduct in customer service, effectively updating clients, and demonstrating basic communication skills.
Recent Reviews Mention...
“Company had poor communication.”
“awful customer service”
“Only responded after receiving my deposit.”
5. Stick to Prices
Nationwide Average: 5.99/10
consistently fails to adhere to their initial quotes, often doubling or even tripling the promised amount, and adding unexpected charges.
Recent Reviews Mention...
“demanded $1500 more than the quoted price”
“company disappeared after payment”
“demanded payment more than doubled”
Customer Insights
Cost: $ 2498.00 from 10 reviews
Interstate Move Duration: 10 days from 8 reviews
Great Crew Members
| James | thank you James, the coordinator, for your help and patience |
| James, John, Dillion | amazing work and very responsive |
| Christian,Efraim | were very sweet and did a terrific job unloading |
| Mexican guys | hardworking and delivered on time |
| Mike | corrected our address and cubic footage |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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