Fidelity Van Lines

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Fidelity Van Lines
based on 327+ data points
Circle Info

About Fidelity Van Lines

Fidelity Van Lines is a moving broker with over 20 years of experience in the interstate moving and storage industry. While the company's specifics are not disclosed on their website, they have made it clear that their mission is to educate consumers about the moving industry and provide A+ service. They offer different services such as a standard service where clients can pack their own boxes and a full pack service offering a hands-free move. Included in their services are disassembly/assembly of furniture, loading/unloading, and positioning at the destination. If by any chance you're in need of storage solutions, they offer up to 30 days of complimentary storage in their climate-controlled warehouse facilities. For those seeking professional moving services in Fort Lauderdale, FL, they could potentially be an option to consider.

Additional Cities Served: Plantation, Lauderhill, Oakland Park, Wilton Manors

Moving Services

  • Standard Service
  • Full Pack Service
  • Storage
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 12/03/24

USDOT

3483138

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Fidelity Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

3.22/10

Nationwide Average: 8.44/10

Comment Dots

Fidelity Van Lines is consistently criticized for being untruthful, failing to fulfill promises, and engaging in scam-like behavior, leading to overall terrible experiences and strong recommendations to avoid the company.

Reviews Mention icon

Recent Reviews Mention...

Fidelity Van Lines is fraudulent and scammy.

worst service ever experienced

worst decision I’ve ever made

2. Punctuality

2.59/10

Nationwide Average: 8.07/10

Comment Dots

Fidelity Van Lines consistently failed to meet scheduled times, often arriving late or not showing up on the contracted dates.

Reviews Mention icon

Recent Reviews Mention...

did not show up as scheduled

were a day and a half late for pickup

No one arrived for scheduled move.

3. Affordability

1.72/10

Nationwide Average: 7.69/10

Comment Dots

Fidelity Van Lines is criticized for significantly increasing prices beyond initial quotes, engaging in practices such as doubling and even tripling prices unexpectedly, leading to customer dissatisfaction.

Reviews Mention icon

Recent Reviews Mention...

had to pay triple the original quote

expect to pay $1000 more

Movers wanted to charge double the quoted price.

4. Communication

1.88/10

Nationwide Average: 7.53/10

Comment Dots

Fidelity Van Lines struggles significantly with being reachable, showing professional conduct in customer service, effectively updating clients, and demonstrating basic communication skills.

Reviews Mention icon

Recent Reviews Mention...

stopped answering the phone

awful customer service

Only responded after receiving my deposit.

5. Stick to Prices

1.23/10

Nationwide Average: 5.99/10

Comment Dots

Fidelity Van Lines consistently fails to adhere to their initial quotes, often doubling or even tripling the promised amount, and adding unexpected charges.

Reviews Mention icon

Recent Reviews Mention...

demanded $1500 more than the quoted price

Did not stick to quoted prices, got scammed.

told me I was not receiving a refund.

Customer Insights icon

Customer Insights

Cost: $ 2498.00 from 10 reviews


Interstate Move Duration: 10 days from 8 reviews

Great Crew Members icon

Great Crew Members

Jamesthank you James, the coordinator, for your help and patience
James, John, Dillionamazing work and very responsive
Christian,Efraimwere very sweet and did a terrific job unloading
Mexican guyshardworking and delivered on time
Mikecorrected our address and cubic footage
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Fidelity Van Lines

Location
2455 E Sunrise Blvd STE 800, Fort Lauderdale, FL, 33304
Phone
(866) 372-5448
Link
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