PODS Moving & Storage

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based on 205+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company with nearly 25 years of experience in the industry. The company is based in the United States, offering services across 46 states and 245+ storage center locations. In addition to the US, PODS also operates in Canada, Australia, and the United Kingdom. PODS provides customized moving and storage solutions tailored to customers' unique needs, including long-distance moves, built-in storage, adjustable scheduling, and the ability to load and unload belongings at one's convenience. Services offered by the company include multiple container sizes, PODS City Service, packing supplies, connection to trusted local labor providers, and car shipping. Among other varied moving services available in cities like Dunedin, FL, PODS stands out for its flexible and convenient solutions that cater to various moving and storage requirements. Recognized by Move.org as the best moving and storage container company, PODS is a highly regarded option.

Moving Services

  • Residential Moving
  • Business Moving
  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving Containers
  • Moving Help
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

1397252

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

4.42/10

Nationwide Average: 8.44/10

Comment Dots

PODS Moving & Storage has a predominantly negative reputation among customers, with frequent mentions of poor service and unfulfilled contracts, despite a few instances of satisfaction regarding speed and ease of use.

Reviews Mention icon

Recent Reviews Mention...

horrible experience with the service

PODS did not fulfill their contract

traumatic and unnecessarily more expensive experience

2. Punctuality

4.03/10

Nationwide Average: 8.07/10

Comment Dots

PODS Moving & Storage has many instances of delays, with customers frequently expressing dissatisfaction about their services not being provided on time, despite some reports of on-schedule deliveries.

Reviews Mention icon

Recent Reviews Mention...

delivered when needed

they don't necessarily show up as scheduled

failed to pick up my Pod on time

3. Affordability

3.45/10

Nationwide Average: 7.69/10

Comment Dots

PODS Moving & Storage often faces criticism for significant unexpected charges and high costs, with a few users finding them affordable.

Reviews Mention icon

Recent Reviews Mention...

significant unexpected charges

costing me serious dollars out of pocket

extra money this company is costing me is unacceptable

4. Communication

2.78/10

Nationwide Average: 7.53/10

Comment Dots

PODS Moving & Storage overwhelmingly struggles with customer service issues, including poor responsiveness, mismanagement of issues, and generally problematic interactions, although a few customers reported excellent service.

Reviews Mention icon

Recent Reviews Mention...

customer service could not resolve my issue

difficult to understand customer service

incoherent accents and low volume issues

5. Stick to Prices

1.75/10

Nationwide Average: 5.99/10

Comment Dots

PODS Moving & Storage consistently fails to honor their initial quotes, resulting in unauthorized charges, last-minute changes, and additional fees for customers.

Reviews Mention icon

Recent Reviews Mention...

charged for services never rendered

caused me to incur a $400 storage fee

did not stick to the quoted delivery schedule

Customer Insights icon

Customer Insights

Cost: $ 832.00 from 3 reviews


How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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