U-Pack is a moving company that has been in business since 1997. Based in Fort Smith, Arkansas, this company offers affordable, door-to-door moves for homes of all sizes across the nation. U-Pack's service options include long-distance moving, military moves, cross-country moving, senior moving, student moves, job relocation, and small moves. They pride themselves on their customer support, with experienced consultants available to help with anything customers may need. U-Pack offers flexible service options, such as door-to-door delivery, storage, and guaranteed transit, aiming to provide a moving experience that fits both customers' needs and budgets.
U-Pack
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- UPack vs Full Service
- UPack vs Portable Storage
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.9/10
Nationwide Average: 8.44/10
U-Pack is highly praised for its helpfulness, efficient service, and customer experience, though there are a few instances of dissatisfaction.
Recent Reviews Mention...
“best moving transport ever”
“Superb service from start to finish”
“gentleman was very helpful and showed how to set everything up”
2. Punctuality
8/10
Nationwide Average: 8.07/10
U-Pack is generally praised for their timeliness and fast service, although there was a notable exception of a significant delay.
Recent Reviews Mention...
“All pod drop offs and pickups on schedule”
“gentleman was timely and woman quickly delivered the ramp”
“made me push my delivery date a day.”
3. Affordability
9.51/10
Nationwide Average: 7.69/10
U-Pack is highly praised for its extremely fair pricing, charging only for the space used, offering very reasonable rates, and being economical.
Recent Reviews Mention...
“Fair price”
“price paid was extremely fair for the service”
“swapped trailer with a cube for no extra charge.”
4. Communication
8.56/10
Nationwide Average: 7.53/10
U-Pack is praised for its personable customer service, helpful communication, efficient processes, and the convenience of online tracking, making it overwhelmingly positive in customer interactions.
Recent Reviews Mention...
“both gentleman and lady were personable and helpful”
“had lengthy and frustrating calls.”
“customer service was always friendly and helpful”
5. Stick to Prices
9/10
Nationwide Average: 5.99/10
U-Pack generally maintains the prices originally quoted to customers, though there are occasional exceptions where promises are not fulfilled.
Recent Reviews Mention...
“you pay exactly for the space that you use”
“review implies satisfaction with the sticking to quoted price”
“honored original price despite swapping trailers.”
Customer Insights
Interstate Move Duration: 6 days from 5 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
6215 31st St E, Bradenton, FL, 34203
(844) 611-4582
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