Charter Van Lines is a trusted interstate moving company based in Boca Raton, Florida. They offer state-to-state moving services for residential, commercial, and office relocations. In addition to standard moving services, they also provide auto transport and storage solutions. Known for their commitment to customer satisfaction, Charter Van Lines connects clients with experienced and reliable services all over North America, resulting in affordable rates and quality moving experiences.
Charter Van Lines
About Charter Van Lines
Additional Cities Served: Deerfield Beach, Parkland
Moving Services
- Interstate Services
- Residential and Home Moving Services
- Commercial Interstate Relocation
- Interstate Auto Transport Services
- Storage Services
- Full Service Moves
- Military Relocation
- Employee Relocation
- Packing and Shipping
- Cheap Moving Services
Not Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Charter Van Lines
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Charter Van Lines has a predominantly negative reception with several customers experiencing issues ranging from deceitful business practices to damaging their belongings, despite a few positive reviews highlighting organized and satisfactory services.
Recent Reviews Mention...
“Terrible service experienced.”
“they lie to get business and then subcontract”
“Total nightmare experience.”
2. Punctuality
Nationwide Average: 8.07/10
Charter Van Lines has mixed feedback, with several complaints about delays and lack of timely updates but also numerous instances of being on schedule or arriving as planned.
Recent Reviews Mention...
“No punctuality, move delayed without proper notice.”
“haven't had any updates for almost 2 weeks”
“they were 30 minutes late”
3. Affordability
Nationwide Average: 7.69/10
Charter Van Lines is generally viewed as unaffordable and criticized for unexpected charges and poor service, though a few customers have reported finding their prices to be reasonable or even cheap.
Recent Reviews Mention...
“never would have signed up for the long wait”
“Extremely unaffordable due to issues faced.”
“charged me $500 dollars deposit then stop responding”
4. Communication
Nationwide Average: 7.53/10
Charter Van Lines generally struggles with customer service and clear information sharing, despite a few reports of satisfactory interactions.
Recent Reviews Mention...
“no one at charter has answered their customer service line”
“took long to provide a refund”
“No communication regarding delays.”
5. Stick to Prices
Nationwide Average: 5.99/10
Charter Van Lines has overwhelmingly disappointed customers with deceptive practices, significantly higher than quoted charges, and a general unreliability in their pricing estimates, with only a rare instance of satisfaction mentioned.
Recent Reviews Mention...
“misled about delivery time frame”
“Deceptive practices, possibly increased cost.”
“not a carrier they are a broker”
Customer Insights
Interstate Move Duration: 21 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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