On Time Moving and Storage

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based on 389+ data points
Circle Info

About On Time Moving and Storage

On Time Moving and Storage is a locally-owned company based in St. Augustine, Florida established in 1997. With over 20 years of experience, they provide various services including local and long-distance residential and commercial moves, as well as storage and delivery. Serving as experienced movers in Palm Coast, FL, they are fully licensed and insured, and their moving staff is highly trained and motivated with a strong commitment to customer service. On Time Moving and Storage offers flat-rate pricing for moves, custom-built wooden crates for valuables, and packing and unpacking services. They also have a 20,000-square-foot storage facility equipped with fire and theft protection systems.

Moving Services

  • Local moving
  • Long distance moving
  • Storage options
  • Residential moving
  • Commercial moving
  • Expert packing services
  • Temporary storage for home closings
  • Office and industrial moving services
  • Fullservice packing, loading, and unpacking
  • Custom crating for expensive valuables
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 10/18/24

USDOT

1447613

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of On Time Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.95/10

Nationwide Average: 8.44/10

Comment Dots

On Time Moving and Storage generally receives high praise for their professionalism, the efficiency of their moving services, and the positive experiences reported by the majority of customers, although there are a few significant concerns regarding damages and losses.

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Recent Reviews Mention...

great work by movers

great job with my move

absolute BEST and highly recommend them

2. Punctuality

8.1/10

Nationwide Average: 8.07/10

Comment Dots

On Time Moving and Storage overwhelmingly receives high praise for being on time and punctual, with the majority of clients reporting satisfaction with their adherence to scheduled times, despite a few instances of delays and miscommunications.

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Recent Reviews Mention...

truck finally arrived on 1/6 when promised between 12/26 and 12/30

on time moving did a great job

OnTime made moving easy, mentions punctuality indirectly

3. Affordability

8.3/10

Nationwide Average: 7.69/10

Comment Dots

On Time Moving and Storage is highly regarded for its reasonable and cost-effective pricing, with the majority of customers finding their services to be a great value, despite one isolated complaint regarding service expectations.

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Recent Reviews Mention...

expected exclusive use of 53 foot trailer but didn't get it

price was great and fair

cost is very reasonable

4. Communication

6.97/10

Nationwide Average: 7.53/10

Comment Dots

On Time Moving and Storage generally provides excellent customer service evidenced by numerous instances of detailed explanations, quick problem-solving, and overall professionalism, though there are notable instances of dissatisfaction related to lack of responsiveness and clarity.

Reviews Mention icon

Recent Reviews Mention...

Trad Ravon denied making representation for exclusive use

communication was awesome

truly know the meaning of great customer service

5. Stick to Prices

5.96/10

Nationwide Average: 5.99/10

Comment Dots

On Time Moving and Storage receives mixed feedback with instances of customers praising their honesty and consistency in pricing, while others report significant price increases and extra charges not aligned with initial quotes.

Reviews Mention icon

Recent Reviews Mention...

Refused partial refund for the service promised

Honest with pricing

price was as good or better than half a dozen other agencies

Great Crew Members icon

Great Crew Members

Leda, Williegreat help with every step, professional and assisted with the move
Anastasiadeserved praise for handling three lots efficiently
GeorgeGeorge was so helpful
GeorgeGeorge was super helpful through the whole experience
Georgehelped me through the whole process
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact On Time Moving and Storage

Location
5830 US-1 St, Augustine, FL, 32086
Phone
(386) 246-9110
Link
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