Founded in 1998, PODS Moving & Storage is a pioneer in portable storage container services. Based in the United States with over 245 Storage Center locations, the company serves customers in 46 states and 6 provinces. Not only in the US, but it also offers international services in Canada, Australia, and the United Kingdom. Delivering a comprehensive moving experience, including multiple container sizes, flexible scheduling, built-in storage, packing supplies, and trusted local labor providers, PODS has steadily made its name in the industry. They also provide car shipping services, making long-distance moves in Dover, DE more convenient for customers.
PODS Moving & Storage
Ranked Top 10 Best Movers in Dover, DE
About PODS Moving & Storage
Additional Cities Served: Middletown, Milford, Seaford, Harrington, Camden, MiltonShow More >
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- LongDistance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage has received mixed reviews, with high praise for professionalism and ease of moving services, but also notable criticism regarding additional charges and stressful experiences.
Recent Reviews Mention...
“Pods delivery people were professional”
“charged me an extra $25 not in original agreement”
“Exceptional service and professional staff provided.”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage generally receives high praise for their timely arrival, removal, delivery, and courteous service, although there have been isolated instances of late delivery and miscommunication.
Recent Reviews Mention...
“Timely arrival, removal and delivery”
“they were there when they said for pickup”
“driver was prompt”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed feedback, with some customers finding it expensive and citing hidden costs, while others praise the company for being cost effective and less expensive than alternatives like truck rentals and PackRat.
Recent Reviews Mention...
“EXPENSIVE”
“they were expensive”
“The price was great.”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage faces significant challenges with numerous reports of unsatisfactory experiences, including lack of responsiveness and difficulty in obtaining service, despite a few customers reporting easy online processes and positive interactions.
Recent Reviews Mention...
“changed my delivery date without me being aware”
“STILL waiting on a resolution”
“process was very easy to do online”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently deviates from initial quotes with additional, unexpected charges, although there's a singular instance where pricing was as expected.
Recent Reviews Mention...
“charged me an extra $25 not in original agreement”
“Not transparent with fees”
“Billed randomly 2 times, no clear explanation.”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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