Delaware Moving and Storage is a family-owned and operated moving company based in Newark, Delaware, and has been in business since 1984. It serves Delaware and the surrounding areas of Pennsylvania, New Jersey, and Maryland. Offering local, long-distance, interstate, commercial, and international moving services, they have established themselves in the region. In addition to moving, the company offers packing, storage, and shipping options, ensuring a personalized, secure experience for its customers. Delaware Moving and Storage has won the U.S. Small Business Administration Family Owned Business of the Year Award and holds an A+ rating with the Delaware Better Business Bureau. To learn more about available high-quality movers serving Wilmington, DE in case you need a range of options, visit our page.
Delaware Moving and Storage
About Delaware Moving and Storage
Additional Cities Served: Dover, Newark, Bridgeton, Middletown, Glassboro, ElktonShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Interstate Moving
- Commercial Moving
- Interoffice Moving
- International Moving
- Packing Services
- Storage Services
- Valuation Protection
- Home Moving
Delaware Moving License
Active
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Summarized Review of Delaware Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Delaware Moving and Storage appears to predominantly disappoint customers, with numerous reports of damage, poor service, and trustworthiness issues despite a few positive experiences.
Recent Reviews Mention...
“highly recommend DM&S”
“service provided made my family very happy”
“absolutely amazing service”
2. Punctuality
Nationwide Average: 8.07/10
Delaware Moving and Storage overwhelmingly faces criticism for being late, with most reviews indicating significant delays in service times.
Recent Reviews Mention...
“they were on time”
“workers were timely”
“the movers were on time”
3. Affordability
Nationwide Average: 7.69/10
Delaware Moving and Storage is generally perceived as extremely expensive, with customers feeling overcharged and noting high costs, even for short moves.
Recent Reviews Mention...
“To expensive for my taste”
“Spent thousands and mentioned it was a lot of money.”
“and affordable”
4. Communication
Nationwide Average: 7.53/10
Delaware Moving and Storage generally struggles with responsiveness and providing satisfactory customer service, despite a few instances where staff were helpful and answered questions efficiently.
Recent Reviews Mention...
“Dave was easy to get ahold of”
“communication was great throughout”
“sales agent provided excellent information and answered all questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Delaware Moving and Storage generally fails, with most customers reporting significant price increases, unmet commitments, and issues with obtaining refunds or reimbursements for discrepancies.
Recent Reviews Mention...
“no surprise fees”
“Scheduled the move but they were a no-show”
“refused to pay for damaged items, feels like fraud”
Customer Insights
Cost: $ 1199.00 from 6 reviews
Local Move Duration: 5.75 hours from 7 reviews
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Dave | Dave kept in contact and was easy to get ahold of |
David Sterling | courteous, provided excellent information, very helpful |
Dave, Kasa, Jay, Nate | Dave was helpful, and the crew did a great job loading and unloading |
Dave | Dave coordinated well and crews were hardworking |
Dave | Dave was great getting everything scheduled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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