Storage Squad, a moving and storage company specifically aimed at students, was founded in Ithaca, NY in 2011 by Cornell students looking to simplify college moving and storage. Over a decade later, the company has extended its services to over 40 schools across more than 15 states. In 2020, they became part of the 1-800-PACK-RAT & Zippy Shell Moving & Storage Made Simple family. Among their offerings are free packing materials, pick-up, and delivery, all insured. Committed to quality service, affordability, and easing the moving process for students, Storage Squad ensures reduced congestion near campuses and less stressful move-in/out experiences. For those looking for more moving services options in the city, you might want to check the movers in Washington DC, DC.
Storage Squad - Washington DC
About Storage Squad - Washington DC
Additional Cities Served: Washington
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Lastminute moving services
- Furniture moving services
- Hourly moving services
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Summarized Review of Storage Squad - Washington DC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Storage Squad - Washington DC receives mixed reviews, with numerous customers expressing dissatisfaction over customer service and pricing, yet others praising its convenience, professionalism, and affordability for college students.
Recent Reviews Mention...
“Poor customer service and non-transparent pricing”
“NO CUSTOMER SERVICE implies poor service experience”
“DO NOT USE THIS SERVICE”
2. Punctuality
Nationwide Average: 8.07/10
Storage Squad - Washington DC has displayed a concerning inconsistency, with numerous reports of late arrivals and unmet pick-up times, although a few instances of timely service were noted.
Recent Reviews Mention...
“no notice in advance, items late”
“they arrived four hours late”
“they were late but updated me”
3. Affordability
Nationwide Average: 7.69/10
Storage Squad - Washington DC receives mixed reviews, with numerous customers finding their services reasonably priced and affordable for college students, while others criticize the company for being expensive and having outrageous fees.
Recent Reviews Mention...
“turned out to be more expensive”
“mentioned "Very expensive!"”
“insane storage costs”
4. Communication
Nationwide Average: 7.53/10
Storage Squad - Washington DC overwhelmingly faces criticism for issues like rude staff, unanswered emails, and poor customer service, although a few instances of positive feedback highlight responsive and communicative interactions.
Recent Reviews Mention...
“the staff on the phone are rude and hang up”
“emails not answered, hours on hold”
“Poor customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Storage Squad - Washington DC has largely been criticized for non-transparent pricing, extra fees, and inconsistency, despite some flexibility regarding appointment changes.
Recent Reviews Mention...
“non-transparent pricing and extra fees”
“had to show proof to get quoted price”
“didn't stick to quoted prices”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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