Collegeboxes, a division of U-Haul, was founded in 1999 at Duke University by students and has since served thousands of students nationwide with their moving requirements. The company specializes in full-service storage and shipping catering specifically to the needs of students and schools. Their services include in-room pickup and delivery for students needing items shipped or stored. Along with reducing campus congestion on move-in day and decreasing mailroom shipments, they also focus on sustainability, using reusable moving boxes and making efforts to reduce CO2 emissions. Collegeboxes' mission is to provide a seamless moving experience for students, amidst a bevy of trusted Washington DC, DC relocation experts.
Collegeboxes at U-Haul Moving & Storage of Capitol Hill
Collegeboxes at U-Haul Moving & Storage of Capitol Hill
based on 330+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Collegeboxes at U-Haul Moving & Storage of Capitol Hill
Moving Services
- College Moving
- Student Shipping
- Fullservice Storage
- Inroom pickup and delivery
- Movein Assistance
- Moveout Assistance
- Reusable Moving Boxes Service
- Sustainabilitymoving Services
- Reduced CO2 Emissions Service
- BacktoSchool Shipment Service
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Summarized Review of Collegeboxes at U-Haul Moving & Storage of Capitol Hill
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.85/10
Nationwide Average: 8.44/10
Collegeboxes at U-Haul Moving & Storage of Capitol Hill presents a divisive experience with a notable number of highly dissatisfied customers alongside a significant portion of highly satisfied ones, reflecting inconsistency in their service quality.
Recent Reviews Mention...
“unprofessional rude staff”
“I would give them a zero if I could!”
“they picked up right away and provided a truck expediently”
2. Punctuality
5.28/10
Nationwide Average: 8.07/10
Collegeboxes at U-Haul Moving & Storage of Capitol Hill receives mixed feedback, with several customers experiencing delays and long waits, though some praise their flexibility and timely service.
Recent Reviews Mention...
“provided a truck on short notice within 2.5 hours”
“changed my pick-up time and had to wait 1.5 hours”
“didn't start on time”
3. Affordability
4.91/10
Nationwide Average: 7.69/10
Collegeboxes at U-Haul Moving & Storage of Capitol Hill has received mixed feedback, with most customers experiencing higher than expected charges, although one customer mentioned being able to book at usual rates despite a last-minute reservation.
Recent Reviews Mention...
“I paid 3x the price for another truck”
“booked at usual rates despite last minute”
“Billed $205 instead of advertised $19.95/day.”
4. Communication
5.63/10
Nationwide Average: 7.53/10
Collegeboxes at U-Haul Moving & Storage of Capitol Hill has received mixed feedback with numerous customers expressing dissatisfaction related to rudeness, unresponsiveness, and lack of customer service, countered by several glowing reviews praising the efficiency, helpfulness, and friendliness of the staff.
Recent Reviews Mention...
“nonexistent management to discuss problems”
“they were rudely unhelpful and put me on hold”
“lack of customer service”
5. Stick to Prices
3.42/10
Nationwide Average: 5.99/10
Collegeboxes at U-Haul Moving & Storage of Capitol Hill has a predominantly negative reception due to multiple instances of unexpected charges, billing discrepancies, and lack of adherence to initial quotes, despite a few positive experiences regarding refunds and clear estimates.
Recent Reviews Mention...
“they lied about the gas tank level”
“they will absolutely try to stick you with some nonsense damage”
“system down and couldn't process payment”
Great Crew Members
| Chris, Robyn, Tiffany | helped with boxes, were very nice and friendly. |
| Vincent | Vincent upgraded me for free and worked around my schedule |
| Pat C. | Pat's exceptional management reflected well on the staff |
| Patrice | Patrice runs a clean operation and is results oriented |
| Tiffany | Tiffany was wonderful and gracious |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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