Castle Express Moving LLC is a reputable moving company based in Enfield, Connecticut, offering their services across the state as well as in Massachusetts and New York. Their team includes experienced movers serving Springfield, MA, ensuring a stress-free moving experience for their clients. The company is built on strong family values and provides a range of services including packing, storage, assisted living, commercial moving, piano moving, and gun safe moving. They pride themselves on being a reliable provider, with 85% of their jobs coming from referrals and relationships. In addition to being licensed and insured, Castle Express Moving also offers free estimates and guarantees no hidden charges.
Castle Express Moving LLC
About Castle Express Moving LLC
Additional Cities Served: Danbury, New Britain, Chicopee, Agawam Town, West Springfield Town, NorthamptonShow More >
Moving Services
- You Pack We Move
- Storage Services
- Packing Services
- Assisted Living
- Office Moving
- Piano Moving
- Gun Safe Moving
- Construction
- Commercial Moving
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Summarized Review of Castle Express Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.55/10
Nationwide Average: 8.44/10
is highly regarded for its professionalism and efficiency, with an overwhelming majority of reviews praising their exceptional moving services, despite a few instances of dissatisfaction related to cancellations and damaged items.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“Excellent experience all around”
2. Punctuality
8.03/10
Nationwide Average: 8.07/10
is consistently commended for their on-time arrivals and timeliness, despite a few instances of delays or cancellations.
Recent Reviews Mention...
“Mike made timing happen”
“teams arrived on time”
“punctuality”
3. Affordability
8.18/10
Nationwide Average: 7.69/10
is generally viewed as offering fair, reasonable prices and great deals, despite a few opinions finding them overpriced.
Recent Reviews Mention...
“fair prices”
“expertise and care exceeded their cost”
“charged for the original estimate”
4. Communication
7.75/10
Nationwide Average: 7.53/10
generally receives high praise for responsiveness and clarity, despite a few criticisms regarding unresponsiveness and handling of concerns.
Recent Reviews Mention...
“easy to set up our move”
“super responsive and answered all my questions promptly”
“Provided no help, just excuses”
5. Stick to Prices
6.26/10
Nationwide Average: 5.99/10
generally maintains its quoted prices as reflected by several high ratings, though there are significant complaints about unexpected charges and failure to honor initial quotes.
Recent Reviews Mention...
“only charged for the original estimate”
“under the quote”
“contract was clear and prices were reasonable”
Great Crew Members
| Penny, Mike, Danny, Franky | Penny organized move, Mike drove, Danny and Franky helped load |
| Rad,Israel | both efficient and respectful |
| Penny, Rad, Israel, Jose | Penny was super responsive, others were professional and hard-working |
| Joe | did a professional job moving my gym equipment |
| Joe | Joe is so great |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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