PODS Moving & Storage has been in the moving and storage industry for nearly 25 years, offering customized solutions for residential and business customers. The company pioneered the concept of portable storage containers and operates in the United States, Canada, Australia, and the United Kingdom. PODS provides flexible moving solutions, built-in storage, adjustable scheduling, and multiple container sizes, including 8-foot, 12-foot, and 16-foot options. In addition to moving and storage services, PODS offers packing supplies, car shipping, and connections to trusted local labor providers for packing and loading assistance. Want to explore further options? Check out the high-quality movers serving Hartford, CT on our site. Overall, PODS is known for its personalized service, flexibility, and attention to detail.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Waterbury, New Britain, Bristol, Meriden, Middletown, TorringtonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
Connecticut Moving License
Active
Last Checked: 04/28/22Awards
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage overwhelmingly disappoints customers, evidenced by widespread reports of terrible customer service, profoundly negative experiences, and categorizations of the company as a nightmare.
Recent Reviews Mention...
“Great product and services fulfillment”
“horrible company to do business with”
“very pleasant experience”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage receives mixed reviews, with some customers praising their on-time pick-up and delivery while others have experienced significant delays and scheduling issues.
Recent Reviews Mention...
“took a month and a half to get a container picked up”
“All time frames are accurate”
“delivered the container late”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is criticized for being excessively costly, requiring payments for unnecessary durations, and being more expensive than full-service options due to added costs.
Recent Reviews Mention...
“charged us extra fees”
“quoted cost was the most reasonable”
“The cost was reasonable”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally provides a poor experience evidenced by widespread reports of unhelpful customer service, long wait times, and a lack of transparency, despite a few instances of positive feedback.
Recent Reviews Mention...
“hard to speak directly and get results”
“pleasant experience with the process”
“customer service representatives contradict one another”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage has a poor reputation for reliability, with customers frequently citing untrustworthy billing practices, inconsistent quoting, and unexpected additional charges.
Recent Reviews Mention...
“PODS charged us an additional $450”
“cost matched the quoted price”
“be prepared for multiple unexplained charges”
Customer Insights
Cost: $ 554.00 from 10 reviews
Interstate Move Duration: 11 days from 4 reviews
Great Crew Members
| Leo | Leo was professional and very skilled |
| Keith F | Keith F is the man |
| Leo | made moving look easy in a tight space |
| Richie | Richie was very pleasant during the process |
| Richie | Did a great job and was efficient. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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