Established in 1997, U-Pack is a long-distance moving company based in Fort Smith, Arkansas, offering convenient and affordable moving solutions nationwide. They are known for providing both door-to-door moves and long-distance moving services for homes of all sizes, military moves, cross-country moves, senior moving, student moves, job relocation, and small moves among others. By visiting a compilation of trusted Colorado Springs, CO relocation experts, you can explore more options to fit your specific moving needs. U-Pack's exceptional customer support is manifested through their experienced consultants, who are readily available over the phone and online to guide customers through their moving process.
U-Pack
About U-Pack
Additional Cities Served: Monument, Manitou Springs, Florence, Rocky Ford, Palmer Lake, Snowmass VillageShow More >
Moving Services
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- UPack vs Full Service comparison
- UPack vs Portable Storage comparison
- UPack vs Truck Rental comparison
Awards
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Summarized Review of U-Pack
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.72/10
Nationwide Average: 8.44/10
is highly regarded for its exceptional customer service, ease of process, and effectiveness in facilitating moves, despite a few instances of customer dissatisfaction and issues with service and damaged items.
Recent Reviews Mention...
“UPack was excellent from booking to completion”
“process was easy and outstanding customer service”
“overall experience was excellent”
2. Punctuality
8.19/10
Nationwide Average: 8.07/10
generally provides on-time deliveries and pickups, with the majority of their customers reporting satisfaction with their adherence to the schedule, despite a few instances of delays.
Recent Reviews Mention...
“Everything went according to schedule”
“trailer was delivered when promised”
“drivers were on time”
3. Affordability
9.16/10
Nationwide Average: 7.69/10
is overwhelmingly considered to be a cheaper and more reasonable option for moving compared to competitors, with praises for its competitive pricing, extensive discounts, and the unique benefit of paying only for the space used, despite one dissenting view on their rates.
Recent Reviews Mention...
“Price is right, indicating affordability.”
“pricing was very reasonable”
“able to determine price for the move using the online tool”
4. Communication
8.97/10
Nationwide Average: 7.53/10
overwhelmingly excels with customers praising their responsiveness, helpfulness, and the ease of use of their online tools, despite a couple of noted exceptions.
Recent Reviews Mention...
“Not super great with communication.”
“Representatives helped with every question and concern”
“customer service over the phone was outstanding”
5. Stick to Prices
8.74/10
Nationwide Average: 5.99/10
consistently delivers on its promises without any hidden fees, surprises in charges, or changes in pricing, ensuring a reliable and transparent billing process for its customers.
Recent Reviews Mention...
“Everything went according to plan”
“no hidden fees”
“negotiated down price”
Customer Insights
Cost: $ 1413.00 from 3 reviews
Interstate Move Duration: 5 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact U-Pack
880 Ford St, Colorado Springs, CO, 80915
+1 844-611-4582
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