PODS Moving & Storage has been in business for nearly 25 years and offers personalized moving and storage solutions in the United States, Canada, Australia, and the United Kingdom. With a comprehensive range of services including local and long-distance moving, on-site and off-site storage, packing and loading assistance, moving supplies, and car shipping, PODS aims to provide flexibility and convenience for their customers. The company also offers multiple container sizes (8-foot, 12-foot, and 16-foot) to accommodate different needs and collaborates with trusted local labor providers in Colorado Springs, CO for packing and loading support.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Fountain, Monument, Salida, Florence, Palmer Lake, Pagosa SpringsShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage elicits polarized feedback with a mix of customers praising their great customer service, secure moving process, and professional management, while others criticize them for poor service quality, misquoting prices, and damaging items, reflecting a contentious reputation in the moving and storage industry.
Recent Reviews Mention...
“outrageous cost for moving service”
“great communication and felt secure”
“quality of service was sufficient but had issues”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with customers experiencing both timely service and significant delays in delivery and pickup.
Recent Reviews Mention...
“had to stay on top of their schedule, issues with delivery timing”
“pod not delivered on time or scheduled day”
“everything happened exactly according to plan”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage generally receives poor feedback due to high prices, unexpected charges, and cost-related issues, although a few customers find it to provide good value.
Recent Reviews Mention...
“service was more expensive than alternatives”
“they're also unnecessarily expensive”
“needed more containers than estimated, extra costs incurred”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage seems to have split feedback, with some customers praising excellent service and others highlighting significant difficulties in getting responses and managing customer service interactions.
Recent Reviews Mention...
“great communication”
“constant need to follow up with customer care”
“communication about the delivery was nonexistent”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly receives negative feedback for frequently charging more than initially quoted, failing to honor agreements, and issuing unauthorized or incorrect charges.
Recent Reviews Mention...
“Pricing was what was quoted”
“refused to honor the agreement and price”
“charged different amounts than quoted”
Customer Insights
Cost: $ 1177.00 from 3 reviews
Interstate Move Duration: 6 days from 3 reviews
Great Crew Members
Rogelio Rodriguez, Steve Krause | Rogelio is a master at equipment operation |
Rogelio | Rogelio Rodriguez was super professional |
Danny D | wanted to give a shout out to our driver Danny D |
Alberto | actually cancelled my order |
Phyllis | Phyllis was helpful and made the process easier |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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