Johnson Storage & Moving Co is a global logistics company that has been providing white glove service for residential and commercial moves for over 120 years. Based in Colorado Springs, they have multiple locations spanning six states, including Colorado, Wyoming, New Mexico, California, Kansas, and Texas. Johnson Storage & Moving Co is a fourth-generation family-owned and operated company and a founding agent of United Van Lines. They offer local, long-distance, and international moving services, as well as military and government moves, senior moves, corporate relocation, and office moves. They are known for their personalized service and attention to detail.
Johnson Storage & Moving Co
About Johnson Storage & Moving Co
Additional Cities Served: Fountain, Monument, Florence, Palmer Lake, Buena Vista, Cripple Creek
Moving Services
- Local Moves
- LongDistance Moves
- International Moves
- Military & Government Moves
- Senior Moves
- Corporate Relocation
- Office Moves
- Packing Supplies
- Storage Services
- Furniture Moving Services
Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnson Storage & Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Johnson Storage & Moving Co has predominately negative feedback with numerous complaints about damaged items and poor service, though there are a few instances of high praise for their moving services.
Recent Reviews Mention...
“move went smoothly and everything arrived in perfect condition”
“best movers I've had”
“best experience we have had”
2. Punctuality
Nationwide Average: 8.07/10
Johnson Storage & Moving Co experiences significant challenges with on-time arrivals and consistency, though there are a few occasions where they meet their commitments promptly.
Recent Reviews Mention...
“they were right on time”
“crew showed up unprepared without floor protection ”
“showed up a day late without notification”
3. Affordability
Nationwide Average: 7.69/10
Johnson Storage & Moving Co generally leaves customers dissatisfied with the high costs associated with their moving services, though a rare review does highlight them as budget-friendly.
Recent Reviews Mention...
“spent close to $20,000”
“Would have been cheaper to buy brand new”
“had to pay out of my pocket over $13,000 USD”
4. Communication
Nationwide Average: 7.53/10
Johnson Storage & Moving Co exhibits a primarily negative sentiment among customers, with complaints about lack of responsiveness and ineffective communication, despite a few mentions of exceptional service from individual employees.
Recent Reviews Mention...
“front office communicated well”
“team communicated well”
“hard to keep everyone informed”
5. Stick to Prices
Nationwide Average: 5.99/10
Johnson Storage & Moving Co consistently fails to uphold their financial agreements, resulting in extra charges, double billing, and not honoring contracts or insurance terms.
Recent Reviews Mention...
“refuse to take accountability”
“quoted solution not provided, poor follow-up ”
“assured me financially but did not follow through”
Customer Insights
Cost: $ 14616.00 from 3 reviews
Local Move Duration: 7 hours from 5 reviews
Interstate Move Duration: 5 days from 9 reviews
Great Crew Members
Juan | smooth walk through and plan execution |
Juan | Juan's crew provided the best moving experience |
Juan | Juan's crew was awesome and professional |
Christopher, A/C, Derrick, Melissa, Juan, Alex, Manny | hard working and professional, handled furniture with care |
Chris, AC, Thaddeus | awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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