1-800-PACK-RAT Moving and Storage is a moving company that offers diverse services including local and long-distance moving, on-site storage, and secure warehouse solutions. Their services are geared towards making moving and storage simple and hassle-free for customers. If you're looking for movers in Aurora, CO, it's worth considering their services. They provide all-steel, weatherproof, portable storage and moving containers for secure transport or storage of items, and offer both short- and long-term storage options. The company emphasizes customer service and the security of customers' belongings as their top priorities. They also have business solutions designed to help businesses save time and money. Despite the unsuccessful requests to the Services and About Us pages, useful information was obtained from the homepage.
1-800-PACK-RAT Moving and Storage
Moving Services
- LongDistance Moving Solutions
- Local Moving Solutions
- OnSite Storage Solutions
- Secure Warehouse Storage Solutions
- AllSteel Containers
- Business Solutions
- Moving Containers
- Storage Facility Locations
- Residential Solutions
- Portable Storage Containers
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage is overwhelmingly criticized for poor customer service, horrendous experiences, and failure to meet expectations, with only a handful of customers reporting satisfaction.
Recent Reviews Mention...
“Fees, on hidden fees, nickel and dime you”
“Pack-Rat Moving Services was phenomenal”
“Pack-Rat moving services ensured a smooth move”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage overwhelmingly receives negative feedback for their inconsistent and often delayed delivery and pickup services, despite a few instances of satisfaction.
Recent Reviews Mention...
“Some drivers did call before arriving, some didn't”
“they failed to pick up my storage container as scheduled”
“they missed their delivery day without proper care.”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage has mixed reviews, with significant concerns about being charged more than expected despite some customers finding them to be a cheaper option.
Recent Reviews Mention...
“Prices seem lower in the beginning but will get you in the end”
“they charged me for a service not rendered”
“was charged unfairly”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage overwhelmingly receives negative feedback, with numerous instances of poor customer service, extraordinary wait times, lack of responsiveness, and a general failure to effectively communicate or provide reliable information, despite a few positive experiences noted.
Recent Reviews Mention...
“Lady hung up on me, leaving us scrambling”
“horrible customer service”
“no response to emails or calls”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage overwhelmingly disappoints customers with numerous reports of unexpected charges and not honoring initial quotes, despite a rare report of satisfaction.
Recent Reviews Mention...
“Charged extra than originally quoted”
“charged me despite not providing the service”
“do not uphold "insurance" claims”
Customer Insights
Cost: $ 2354.00 from 17 reviews
Interstate Move Duration: 14 days from 13 reviews
Great Crew Members
| Christie | owner was mentioned negatively with claims issue |
| Ginger | initially seemed helpful in beating PODS quote |
| Richard,Steven | promised follow-up calls but never returned them |
| Paul | extremely helpful and helped me get loaded really quick |
| Matt | Matt made things right and kept us informed. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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