Black Bear Moving and Storage is a trusted moving company based in Anaheim, California. With years of experience in the moving industry, they pride themselves on offering professional and personalized services to make every relocation process seamless and stress-free. Their service area covers local, statewide, and nationwide moves, catering to residential and commercial clients. Despite being a locally-owned and operated company, Black Bear Moving and Storage is dedicated to delivering exceptional customer service and attention to detail in all their services. Their comprehensive moving solutions include packing, storage, and transportation, ensuring a smooth and efficient moving experience in Yorba Linda, CA for their customers.
Black Bear moving and storage Anaheim
About Black Bear moving and storage Anaheim
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Summarized Review of Black Bear moving and storage Anaheim
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Black Bear moving and storage Anaheim has garnered a predominantly negative sentiment from customers, with numerous reports of terrible experiences, deceptive practices, and significant dissatisfaction, albeit interspersed with a few accounts of excellent service and professionalism from some of the movers.
Recent Reviews Mention...
“Worst experience possible.”
“they lost my box and didn't respond to my claim”
“would never recommend their services”
2. Punctuality
Nationwide Average: 8.07/10
Black Bear moving and storage Anaheim has mixed feedback, with a significant number of instances where they were reported to be late, show poor communication, or miss scheduled timings, though there are also a notable number of positive instances where they arrived on time or even ahead of schedule.
Recent Reviews Mention...
“showed up 5 hours late”
“they showed up much later than scheduled”
“no one showed up on move day”
3. Affordability
Nationwide Average: 7.69/10
Black Bear moving and storage Anaheim appears to be generally perceived as expensive, with numerous customers reporting costs significantly exceeding initial quotes, leading to dissatisfaction despite a few positive remarks on price fairness and competitive rates.
Recent Reviews Mention...
“because it was expensive in the end”
“cost increased dramatically”
“final price was higher than the initial quote”
4. Communication
Nationwide Average: 7.53/10
Black Bear moving and storage Anaheim has overwhelmingly been criticized for poor, misleading, and unresponsive communication practices, though a few employees have received praise for their exceptional communication skills.
Recent Reviews Mention...
“never heard back from the company”
“does not return calls”
“guys on the phone have no idea what they are doing”
5. Stick to Prices
Nationwide Average: 5.99/10
Black Bear moving and storage Anaheim consistently underperforms, with numerous reports of significant price increases from the initial quotes, leading to wide-ranging dissatisfaction among its customers.
Recent Reviews Mention...
“quoted price was so far off”
“increased contract costs, bait and switch”
“final cost was significantly higher than the quote”
Customer Insights
Cost: $ 7158.00 from 14 reviews
Interstate Move Duration: 15 days from 16 reviews
Great Crew Members
Justin | Justin was the only helpful and sensible agent |
Victor,Samantha | Victor and Samantha showed some helpfulness |
Balbilo, Ricky, Harris | Balbilo exceeded expectations, Ricky and Harris were great at communicating |
Elias | was very professional during pickup |
Alex M,Victor Diaz | handled communication but with negative experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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