Collegeboxes, a division of U-Haul, has been in business since 1999, providing full-service storage and shipping services to students across the country. Collegeboxes offers in-room pickup and delivery for students needing items shipped or stored. Their services include storage and shipping, study abroad shipping and storage, ship to school, direct shipping, and international shipping. As a part of U-Haul, Collegeboxes utilizes industry-leading moving and storage technology and services. They are endorsed by school administrators and are frequently seen cooperating with housing departments at many colleges and boarding schools. As they strive to make student move-ins and move-outs easier, they also contribute significantly to the versatile Sacramento, CA relocation services available in the city. Their mission is to provide a seamless moving experience for students and ease the process of moving for schools.
Collegeboxes at U-Haul Of West Sacramento
About Collegeboxes at U-Haul Of West Sacramento
Additional Cities Served: West Sacramento
Moving Services
- Storage & Shipping Simplify the College Moving Process
- Study Abroad
- Ship to School College Students Moving In
- Direct Shipping When All You Need Is Shipping
- International Shipping
- Online Account Management
- Endorsed by School Administrators
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Declared Valuation Protection
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Summarized Review of Collegeboxes at U-Haul Of West Sacramento
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Collegeboxes at U-Haul Of West Sacramento has received mixed reviews, with notable extremes of exceptionally positive and highly negative experiences, leaning more towards criticisms especially regarding service reliability and professionalism.
Recent Reviews Mention...
“reserved one star due to ownership issues”
“terrible experience with the truck rental”
“had a great experience”
2. Punctuality
Nationwide Average: 8.07/10
Collegeboxes at U-Haul Of West Sacramento generally demonstrates significant delays and a lack of reliable scheduling, leading to numerous customer complaints about waiting times and unavailability of services as planned.
Recent Reviews Mention...
“waited for more than 49 min”
“they scheduled my appointment but no tech available”
“they understood that a flat tire could hold up the process”
3. Affordability
Nationwide Average: 7.69/10
Collegeboxes at U-Haul Of West Sacramento is perceived as expensive and not cost-effective, with complaints of being overcharged, despite a singular commendation for great customer service and value.
Recent Reviews Mention...
“factoring in gas, it became expensive”
“mentioned more competitive prices”
“overcharged for rental rate and safe move”
4. Communication
Nationwide Average: 7.53/10
Collegeboxes at U-Haul Of West Sacramento receives mixed reviews, with several customers praising individual employees for exemplary service, while others report significant issues with employee knowledge, responsiveness, and overall poor customer service experiences.
Recent Reviews Mention...
“employee didn't know what they were doing”
“poor customer service experienced”
“some employees provided good and responsive service”
5. Stick to Prices
Nationwide Average: 5.99/10
Collegeboxes at U-Haul Of West Sacramento has a mixed record, with customers experiencing inconsistencies in being charged as quoted, including several complaints about being overcharged or not receiving promised discounts, alongside instances where the company correctly charged customers or offered accommodations.
Recent Reviews Mention...
“Delivery fee was waived as an accommodation.”
“quoted $29.95 but charged $100.67”
“U-Haul did not honor our reservation”
Great Crew Members
Elijah | Elijah was extremely helpful and kind. |
Joseph | Joseph was very helpful |
Teresa | Teresa was helpful and supportive with great spirit |
Teresa | Teresa deserved praise for going above and beyond |
James Robinson | James Robinson was very professional despite being lunch time |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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