7 Best Movers Near Twentynine Palms, CA
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When every moving company in Twentynine Palms, CA claims they're the best, how do you really know? We analyzed 7 moving companies in Twentynine Palms and more than 20,000 movers nationwide using our constantly updated ranking calculation to help you determine the best of the best.
Top Rated Moving Companies in Twentynine Palms, CA
As of October 2024Company Name | Avg Cost | Hourly Minimum | Avg Move Duration | Contact | |
---|---|---|---|---|---|
On Time Moving Services | 8.53 | - | - | 2.5 hours | Contact |
Acme Moving & Storage | 8.46 | - | - | 4 hours | Contact |
Merit Moving Systems, Inc. | 8.26 | - | - | - | Contact |
Command Relocation Systems | 8.21 | - | - | - | Contact |
Two Strong Men and a Truck | 7.91 | $1648 | - | 5 hours | Contact |
Desert Moving Company | 7.36 | - | - | 4 hours | Contact |
Cardinal Van & Storage | 4.92 | - | - | - | Contact |
These are the top recommended movers based on our unbiased & regularly updated ranking algorithm (NOT paid promotions)
79833 Country Club Dr, Bermuda Dunes, CA, 92203 | |
License Info | |
Household moving, Commercial moving, Piano moving See More |
77550 Enfield Ln, Palm Desert, CA, 92211 | |
License Info | |
Local Moving, Long-distance Moving, Packing Services See More |
72050 Varner Rd, Thousand Palms, CA, 92276 | |
License Info
| |
Residential Movers, Commercial Logistics, Storage See More |
72050 Varner Rd, Thousand Palms, CA, 92276 | |
Residential Move, Commercial Move, International Move See More |
83770 Durazo Ln, Indio, CA, 92203 | |
License Info
| |
Packing, Moving, Deliveries See More |
based on 928+ data points
82-585 Showcase Pkwy, Indio, CA, 92203 | |
License Info | |
Affordable local moving, Warehousing & storage solutions, Personalized moving services See More |
based on 62+ data points
73873 Calle Todd Ln, Twentynine Palms, CA, 92277 | |
License Info | |
Residential Moves, Long Distance Moves, Corporate Relocation See More |
Our Reviews of the Best Movers in Twentynine Palms
About On Time Moving Services
On Time Moving Services is a licensed, locally owned moving company in Bermuda Dunes that provides customers with peace of mind throughout every step of the relocation process, from packing up their possessions to storing everything safely until it’s time for delivery. It has been offering quality household and business moving services to Palm Desert and surrounding areas for over 20 years. With a team of skilled, fully equipped movers, On Time Moving Services will get your move done professionally, whether you’re moving across town or across the state. They also help veterans and seniors with their next home relocation by giving them a 10% discount, which is one way the company honors those who serve our country. Founded in 2003, On Time Moving Services is one of the most trusted movers in Indio, CA.
Category | Rating | Why? |
---|---|---|
Quality | 9.3/10 | |
Punctuality | 9.48/10 | |
Affordability | 8.42/10 | |
Communication | 8.53/10 | |
Stick to Prices | 6.41/10 | |
Speed | 9.67/10 | |
Friendliness | 9.56/10 | |
Will Hire Again | 9/10 | |
Professionalism | 9.26/10 | |
Conflict Handling | 4.81/10 | |
Precision & Care | 9.34/10 |
Recent Customer Reviews Mention...
Quality “great professional service” “beautiful piano delivered professionally” “On Time Moving Services was incredible throughout the process” “very pleased with their service” “seamless moving of a grand piano” “amazing to watch and will definitely use again” “On Time Moving Services were professional and prompt” “I am proud to know this team for over 20 years” “Incredibly professional and courteous service” “these boys are the absolute best at what they do” |
Punctuality “showed up on time” “they were on-time for each step” “The movers were on time” “they were ON TIME” “answered the call and scheduled move times” “the crew was on time” “were there at the appointed meeting time” “showed up on time” “arrived on time” “arrived slightly early” |
Affordability “very efficient and affordable” “reasonable prices” “reasonably priced” “prices are very competitive and fair” “great service and price” “His price was more than fair” “Service so good I didn't need a second bid.” “very reasonably priced” “felt the pricing was fair” “cost was very fair and best price” |
Communication “kept me informed with multiple follow-ups” “communicative during each step” “answer emails quick and gave clear information” “highly recommend giving Frank a call” “great from the first phone call” “They are great communicators when I had billing questions.” “everyone was true to their word” “excellent customer service” “Frank was super friendly and so accommodating” “worked with me on my dates and new home readiness” |
Stick to Prices “accepted the bid and was glad we did” “didn't bother with a second bid implies satisfaction with the price” “gave us a quote and stuck to it” “didn't try to change the price” “added costs not in original contract” “doubled the original estimate” “unmentioned cash only policy and unexpected fees” “unexpected additional 10% charge for travel and cash only” “charging us an additional $900” “quote was raised unexpectedly during the move” |
Speed “quickly loaded up to transfer everything” “finishing our move earlier than expected” “they worked fast in 118 degrees” “Super fast friendly and efficient” “delivered baby grand piano in under an hour” “efficient and accommodating service” “hard working and very efficient” “fast, efficient” “get the job done very quickly” “loaded and moved in within 3 hours” |
Friendliness “very professional and nice” “Adrian and Richard were friendly and courteous” “they were nice” “they were friendly and patient” “Courteous team provided excellent service” “professional and courteous” “crew was courteous, friendly and respectful” “Super fast friendly and efficient” “gentlemen were courteous” “Always professional and courteous” |
Will Hire Again “would definitely hire again thanks to smooth move” “would recommend using their services” “would recommend them to anyone” “would highly recommend for your next move” “highly recommended and will definitely use again” “would hire On Time Moving Services again” “I highly recommend” “Highly recommend and would hire again” “will call on them anytime I need anything moved” “would definitely use their services again” |
Professionalism “very professional conduct during move” “they were professional” “professional each step of the way” “were professional and respectful” “the most professional moving company” “Impressed with the professionalism” “professional and courteous” “incredibly professional movers and owner” “crew was courteous, friendly and respectful” “gentlemen were courteous” |
Conflict Handling “went above and beyond” “got special screws at no extra charge” “did not resolve issue with the bill fairly” “manager yelled and was very angry over the phone” “Frank's attitude when resolving the payment issue was poor” “Frank accommodated our trucks in a warehouse” “Frank made special arrangements for our belongings” “offered unacceptable compensation for damages” “did not attempt to rectify damage” |
Precision & Care “handled my piano beautifully without damage” “packed and wrapped my furniture with such detail” “Managed and cared for items very safely” “handled our Baby Grand piano with care” “careful with our things” “took great care of our stuff” “Their box service and care were awesome” “were so careful with our furniture and belongings” “They have taken great care of my piano for over ten years.” “careful with your stuff” |
Pros & Cons
- Professional and efficient service
- On-time arrivals and great time management
- Friendly and courteous team members
- Special care with valuable items including pianos
- Rare cases of unexpected additional charges
- Infrequent incidents of items being damaged
- Some complaints about final cost exceeding estimates
- Occasional poor communication, including not calling back
Customer Insights
Local Move Duration: 2.5 hours from 3 reviews
Great Crew Members
Adrian, Richard, Frank | handled complicated multi-city move perfectly and were professional |
Adrian,Richard | professional, friendly, helpful, and courteous handling my piano |
Richard, Luis | absolute best and reassured everything would be taken care of |
Frank | Frank and his team went above and beyond |
Adrian, Luis, Richard | the best movers, great work |
About Acme Moving & Storage
As an agent of Allied Van Lines, Acme Moving & Storage is part of a nationwide network of professionals that provide high-quality moving services. Located in Palm Desert, it can handle local and long-distance relocations for residential and commercial customers alike. Seeking the services of movers in Indio, CA, can take you to Acme Moving & Storage. This company also has auto transport services to help you get your precious vehicle anywhere in the country safely. As a full-service moving company, Acme Moving & Storage provides all the services you need including packing, custom crating, and even storage. Whether you need to store household goods or a vehicle, Acme Moving & Storage has the solution for you and can even help you get your things in or out of storage.
Category | Rating | Why? |
---|---|---|
Quality | 9.19/10 | |
Punctuality | 9.27/10 | |
Affordability | 8.53/10 | |
Communication | 8.82/10 | |
Stick to Prices | 8.01/10 | |
Speed | 9.28/10 | |
Friendliness | 9.59/10 | |
Will Hire Again | 9.02/10 | |
Professionalism | 9.13/10 | |
Conflict Handling | 3.37/10 | |
Precision & Care | 8.85/10 |
Recent Customer Reviews Mention...
Quality “horrible experience from start to finish” “Acme Moving Company provides top notch service” “Acme was the answer for my moving needs” “recommend ACME and would hire again” “Love the service!” “Acme's level of service is a cut above the rest” “they were awesome” “great experience with the move” “They earned their stars” “highly recommend Acme Moving & Storage” |
Punctuality “lack of punctuality in missing delivery windows” “movers were here at 7am on the nose” “showed up right on time” “were on time” “on time” “Team showed up on time” “two guys showed up on-time” “guys came on time” “arrived right on time” “able to schedule same day service” |
Affordability “affordable price and attentive to detail” “quote was fair, complimentary wardrobe boxes were a huge savings” “Move was very cost effective.” “prices are also reasonable” “Very competitive in pricing” “charged high for incomplete job” “services were affordable” “Pricing was very fair” “well below some estimates” “very fair with the price” |
Communication “lack of communication and unable to locate the driver” “Jorge, the GM, coordinated all the details” “Doug touched base the morning of the move” “They answered all my questions” “communicated well being courteous and obliging” “amazing customer service” “Excellent follow-up and communication” “Great initial quote and response” “received a phone call response on a Sunday evening” “Excellent service and support by office team” |
Stick to Prices “quote was fair and matched the final price” “final cost was lower than the estimate” “end cost was under the quoted price” “estimate was within a few dollars of the actual bill” “quoted well and billed correctly” “adjusted the fee honestly because some items moved already” “no changes to the original estimate” “estimates provided and agreed to” “only paid their minimum obligation” “Company did not fully honor their word on replacement cost.” |
Speed “arrived at 7am and left at 4PM” “spent much less time than expected” “The guys were efficient” “very fast saving me money” “efficient and hard working indicates speediness” “they were incredibly fast” “Worked quickly” “professional quickness impressed” “were super efficient” “unloaded and unloaded in just a few hours” |
Friendliness “very patient, courteous and accommodating” “would highly recommend Acme” “everyone was so friendly” “Tony and Skyler were friendly” “Tony & Philip were friendly and patient” “The guys were friendly” “great friendly service” “professional, respectful” “were polite, friendly” “He’s patient, levelheaded, kind” |
Will Hire Again “would definitely not hire again” “I will definitely use Acme again” “would highly recommend Acme and would hire again” “would definitely hire ACME again” “Highly recommend!” “Will absolutely recommend their services” “would highly recommend Acme Moving” “highly recommend and would hire again” “And they were still friendly when they left” “recommend this company and would hire again” |
Professionalism “very professional and attentive to detail” “crew conducted themselves well” “professionalism and care provided” “these guys are professional” “set my mind at ease quickly and professionally” “Tony & Philip were completely professional” “professional, respectful” “crew left furniture in pieces and lost items” “In charge of his crews and levelheaded” “aim to please and hard working shows professionalism” |
Conflict Handling “ignored concerns, no attempt to rectify” “companies blaming each other, no resolution” “accommodated unexpected escrow delay” “Instantly resolved a slight hiccup” “refused to share replacement cost” “Acknowledged the issue but did not fully rectify it.” “no effort to apologize or rectify issues” “lost a $5000 sofa and didn't right that wrong” “did not address issues, blamed another company” “went above and beyond to make sure I was satisfied” |
Precision & Care “taking the time to carefully wrap all furniture and fragile items” “so far nothing was broken, damaged” “careful with items, only one small item broken” “all items arrived superbly wrapped and protected” “very careful with the items” “furniture was left in pieces and blankets were sandy” “courteous and helpful implies care with items” “not one single item was damaged” “Caring movers, implies careful handling” “they took care of everything” |
Pros & Cons
- Professional and efficient service
- Attentive to detail, carefully wrapping furniture and fragile items
- Affordable pricing matched with quality service
- Friendly and courteous crew, making moves less stressful
- Lack of punctuality, missing delivery windows
- Poor communication and inability to locate the driver
- Some cases of furniture left in pieces and items lost
- Rare issues with the final cost not always being lower than the estimate
Customer Insights
Local Move Duration: 4 hours from 9 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
Jorge | coordinated all the details and ensured satisfaction |
Doug Bowser | Doug was punctual and provided excellent service |
Doug | provided a precise estimate and demonstrated professionalism |
Tony,Skyler | friendly, efficient and quick |
Quinn, Tony, Philip | Quinn was fun and personable, Tony & Philip did a great job |
About Merit Moving Systems, Inc.
With locations in Buena Park and Thousand Palms, Merit Moving Systems, Inc. has proudly served Southern California for over 60 years. It is an industry-leading residential and commercial mover focusing on high-value products requiring customer service excellence, knowledge of global logistics, quality storage facilities, and fragile packing and shipping services. Merit Moving Systems is committed to meeting your needs with solutions tailored to your specific requirements. An agent for United Van Lines, it has the expertise and a nationwide network of resources to efficiently handle international cargo, making it one of the top cross-border moving companies in the country today. This reliable mover has you covered no matter where you are going or what you are shipping. Founded in 1958, Merit Moving Systems is a certified ProMover with the American Moving and Storage Association. For residents on the move, there are experienced movers serving Indio, CA to help with your relocation needs.
Category | Rating | Why? |
---|---|---|
Quality | 8.88/10 | |
Punctuality | 9.57/10 | |
Affordability | 8.27/10 | |
Communication | 8.82/10 | |
Stick to Prices | 7.23/10 | |
Speed | 9.26/10 | |
Friendliness | 8.87/10 | |
Will Hire Again | 8.68/10 | |
Professionalism | 8.82/10 | |
Conflict Handling | 3.87/10 | |
Precision & Care | 8.62/10 |
Recent Customer Reviews Mention...
Quality “truly exceptional service” “team worked hard” “Kevin was an absolute professional” “this was a nightmare experience” “went with my gut and happy” “Great moving experience overall” “excellent service by Kevin, Alyson and the amazing crew” “thought it was an acceptable service overall but had issues” “great overall experience with Merit Moving” “Experienced great service and exceeded expectations.” |
Punctuality “delivered on time” “Kevin arrived on time” “were able to come a day early to accommodate” “timed perfectly to get belongings there on time” “were on time” “they were on time” “very precise, accurate, timely” “The driver was on time” “The movers were on time” “on time” |
Affordability “a tad more expensive but worth the cost” “Merit was by far the best for...price” “comparable in pricing to PODS” “I considered their pricing to be entirely reasonable” “cost was in the middle of other estimates” “the price was less than quoted” “Their prices are reasonable” “price was less than quoted” “received first class service for a fair price” “final price was high for the value received” |
Communication “Alyson took charge of all communications” “were in contact with us for the whole moving process” “Move coordinator Alyson was responsive” “kept in touch throughout the whole process” “kept me informed each day on progress” “Team was very responsive.” “they worked with us on our questions or needs” “Allison has no idea what she's doing” “effective communication” “Alyson Mattox made this a hassle free move” |
Stick to Prices “Mayflower denied claim after long back and forth” “charged an extra $1500 for a shuttle at both ends” “Everything went exactly as planned.” “No surprises on price” “the original estimate was the final price” “everything went according to plan” “charged more than time spent” “estimate was comprehensive and accurate” “the price was less than quoted” “price was less than quoted” |
Speed “Move process smooth and easy” “quick to work” “quick move” “crews were incredibly efficient” “efficient” “kind and efficient implies a speedy move” “finished earlier than expected” “loaded up items quickly and efficiently” “delivery and setup completed in less than an hour” “they were very quick” |
Friendliness “No respect for our stuff” “Alyson was incredibly kind and helpful” “extremely professional and personable” “everyone provided incredible customer service” “The guy is a drunk and a creep” “they are friendly” “treated me like family” “team is polite” “crews were kind” “staff were most courteous” |
Will Hire Again “will continue to enthusiastically recommend” “highly recommend their services” “will obviously never use them again” “will definitely be using them again” “Would definitely recommend and imply rehire” “highly recommend their services” “highly recommend and would hire again” “Highly recommend this company.” “recommend them 200%” “I would NEVER do business with them again” |
Professionalism “professionalism and expertise were impressive” “Kevin and Alyson showed exceptional professionalism” “constant issues and denied responsibility” “like a fine oiled machine” “extremely professional in all aspects” “Professional and accommodating.” “from the front office to the movers, all were professional” “Workers shirts are all ripped and stained” “the local packers were excellent and professional” “the movers were professional” |
Conflict Handling “shipped misplaced wardrobe promptly” “movers stole items and Mayflower refused to compensate” “error not corrected after 4 months” “did not help find missing boxes” “they paid only a fraction for the damaged items” “went out of their way to make sure we were happy” “did not attempt to resolve the issue satisfactorily” “unwilling to research or rectify issues” “took care of unexpected storage smoothly” |
Precision & Care “packers worked with great delicacy” “items arrived damaged and a dining set was stolen” “took such good care of our things” “All items were handled with care” “safe and careful transfer of our medical offices” “every item made it without a scratch” “efficient and clean move” “everything arrived with nothing broken” “exercised great care with our possessions” “possessions would be safe, all went as expected” |
Pros & Cons
- Exceptional professionalism and expertise
- Promises of on-time delivery generally met
- Efficient and effective communication throughout the moving process
- Highly praised for the careful and safe handling of items
- Items arrived damaged, lack of responsibility for losses
- Rare cases of disrespectful treatment towards belongings
- Infrequent but significant billing errors and dispute resolution issues
- Some instances of unexpected upcharges and pricing discrepancies
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Kevin, Alyson | exceptional professionalism and communication |
Kevin, Alyson | provided excellent service and considered all details |
Alyson | Alyson made the move such a breeze |
Kevin,Allison | spoke about quote and kept in touch throughout the move |
Alyson, Kevin, Jose Sr., Jeff | Alyson exceptional in coordination, Kevin helpful, Jose Sr. and Jeff outstanding |
About Command Relocation Systems
Command Relocation Systems has been expertly serving customers in Palm Springs, Temecula, and surrounding areas for over 60 years. Founded in 1958, this local Thousand Palms company possesses the extensive knowledge required to guarantee a successful relocation process. With a customer-oriented approach, Command Relocation Systems ensures your belongings will reach their destination safely and punctually. This mover is an agency for Mayflower Transit, giving it the resources necessary to facilitate your move anywhere in the country without unnecessary complications. Command Relocation Systems offers a wide array of services, spanning from full-service relocations, packing, and storage, to warehousing and last-mile deliveries. It performs military relocations, employee transitions, and specialized moving tasks for delicate items such as fine art and laboratory and medical equipment. For those looking for highly proficient movers in Indio, CA, Command Relocation Systems is a reliable choice.
Category | Rating | Why? |
---|---|---|
Quality | 8.77/10 | |
Punctuality | 8.92/10 | |
Affordability | 8.51/10 | |
Communication | 8.63/10 | |
Stick to Prices | 8.23/10 | |
Speed | 8.14/10 | |
Friendliness | 9.28/10 | |
Will Hire Again | 8.68/10 | |
Professionalism | 8.71/10 | |
Precision & Care | 8.39/10 |
Recent Customer Reviews Mention...
Quality “great experience from start to finish” “everything was in order and efficient” “exceptional work by crew” “Moving is so smooth” “Excellent communication and care for my household items” “best moving experience we've ever had” “best experience with Merit in comparison to previous moves” “move couldn't have gone better” “Command Relocation Systems provided excellent customer service” “did an excellent and professional job” |
Punctuality “movers were on time” “crew showed up early” “moving men themselves on time” “the movers were on time” “very punctual” “the movers arrived on time” “Showed up early” “They were very punctual.” “arrived 4 days earlier than quoted” |
Affordability “Excellent value for the price” “good service with value” “prices were competitive or better than other movers” “reasonably priced” “received a 15% refund for a lighter load” |
Communication “kept us updated with any changes” “Honey and Alyson made sure everything was in order and followed up” “Excellent at communicating” “Excellent communication from all involved” “Alyson provided updates and handled logistics well” “personnel top notch” “kept me posted on every phase of my move” “Honey and Alyson were responsive and made everything easy” “7 days later and still no one has called me” “superb in their communication” |
Stick to Prices “Took 100% of the amount quoted for the move” “came in under the quote and would be billed accordingly” “the resulting estimate was very accurate” “Came in under the quote” “refunded for lighter than estimated load” |
Speed “hard working, efficient” “Delivery was VERY quick” “worked hard and as a team” “efficient” “the entire process was a disaster” “worked hard all day, no slacking” |
Friendliness “the movers were friendly” “very friendly” “crews were wonderful to work with” “Driver was extremely courteous” “respectful with a great sense of humor” “felt all the team members were great” “crew was very professional and friendly” “moving crews were perfect” “friendly” “very friendly” |
Will Hire Again “highly recommend them and would hire again” “definitely recommend using them” “Would never regret using them” “would work with Honey, Alyson, and Henry again” “Would hire again based on the positive experience” “cannot recommend this company enough” “would use them again” “would recommend this company to everyone” “appreciative and grateful for the service” “would not hesitate to use Command Relo again” |
Professionalism “Movers and driver were top notch” “crews worked well together” “All professionals ensured utmost care” “it's obvious this company gets it” “personnel top notch” “crew that packed me out was very professional” “did an excellent and professional job” “professional conduct by the moving crews” “the entire process was a disaster” “They showed experience and organization” |
Conflict Handling “still no one has called me about issues” “pleasantly surprised to get a call to make sure all went well” |
Precision & Care “took great care of all our items” “Every item was packed neatly, and nothing was broken” “the crew was prepared and worked smart” “I did not have any damage” “nothing was missing or damaged” “damaged and lost items” “their care resulted in no major damage” “All items, including antiques and glass, arrived in identical condition” “very careful with our items and no damage occurred” “took great effort to protect my floors” |
Pros & Cons
- Efficient and hardworking crews
- Excellent communication and updates provided
- Professional and friendly movers
- Competitive pricing and accurate estimates
- Damaged and lost items reported
- Rare cases of unresponsiveness post-move
- Some customers experienced entire process as a disaster
- Occasional lack of care for customer satisfaction reported
Great Crew Members
Honey, Alyson | Honey gave a competitive quote, Alyson was supportive |
Honey, Alyson | were a pleasure to work with and followed up |
Honey, Alyson, Henry | Wonderful work and very quick delivery |
Alyson | Alyson a pleasure to work with and on the ball |
Honey,Alyson | great in sales and coordination respectively |
About Two Strong Men and a Truck
Two Strong Men and a Truck is a local, family-operated moving company that has helped people move to and from the Coachella Valley area for over 30 years. Based in Indio, CA, it is known for its reliability, courteousness, hard work ethic, and competitive rates. Two Strong Men and a Truck provides professional residential and business moves, along with packing, loading, and unloading services. Its movers will pack all of your belongings into boxes, wrap them in blankets before placing them on the truck, then deliver everything safely. Every move is different, so they will customize your move and work with your budget. If you're in a hurry, next day and same day moves are accommodated. Two Strong Men and a Truck also offers free estimates – you will know how much it will cost before any work is performed.
Category | Rating | Why? |
---|---|---|
Quality | 8.88/10 | |
Punctuality | 8.66/10 | |
Affordability | 8.66/10 | |
Communication | 8.07/10 | |
Stick to Prices | 5.77/10 | |
Speed | 9.15/10 | |
Friendliness | 9.51/10 | |
Will Hire Again | 8.69/10 | |
Professionalism | 8.6/10 | |
Conflict Handling | 2.79/10 | |
Precision & Care | 8.24/10 |
Recent Customer Reviews Mention...
Quality “Two Strong Men and A Truck did a great job” “Horrific customer service, would never use again” “all my stuff was loaded in one day” “highly recommend this company” “got the job done professionally and worked hard” “they provided great service” “great work by movers” “These guys are awesome!” “Fabio provided great service getting a quick quote.” “packed and moved a 3 bed, 3 bath house efficiently” |
Punctuality “Fabio's guys were moving late, no update on time” “were on time” “they arrived on time” “there was a scheduling mixup” “showed up on time” “were on time and managed to still deliver on time” “they showed up early” “Showed up on time” “on time - early, in fact” “arrived later than the stated time but communicated well” |
Affordability “very reasonable rate” “charged a flat fee” “described as a fair-priced mover” “Great price” “Price was very reasonable” “well priced” “Reasonably priced, suggests affordability” “Reasonable Pricing” “ended up costing twice the original estimate” “worth twice the price” |
Communication “Easy communication, timely response” “Unresponsive, no apology or updates provided” “kept me informed on their schedule” “Fabio was accommodating with a video tour.” “communicated with me via calls and texts” “Very responsive” “arrangements were made with Fabio well in advance” “quick to respond” “they were flexible and accommodating” “appreciated how well the company communicated” |
Stick to Prices “Happy to pay for the time reserved” “change of moving date was accommodated without a problem” “cost much more than the original estimate” “price quoted was the price paid” “quoted price increased unexpectedly by $245” “refused to move until payment of the non-agreed cash” “Attempted to charge more than quoted price.” “they are honest and do not add extra charges” “charges were not as promised and different from the deal” “quoted me $255 (still a great price)” |
Speed “Movers were late, over 3 hours delay implied” “all my stuff was loaded in one day” “got the job done fast” “packed a 3 bedroom house in about 6 hours” “Were speedy quick” “completed in quick time” “Offloaded all items in 2 hours” “they were fast and efficient” “quick with the project” “moved my Items quickly and promptly” |
Friendliness “extremely professional in every way” “very pleasant experience” “the movers were personable” “Friendly guys” “Very nice” “worked with friendly, hardworking guys” “crew was personable during the move” “Team was pleasant” “Will was friendly and respectful” “professional and personable” |
Will Hire Again “Highly recommend and will definitely use again” “Would never use them again” “would thank them for helping again” “will most definitely use them in the future” “would hire this professional and hard-working team again” “will not hire again due to the negative experience” “will definitely use them again” “Would use them again” “would hire 2 Strong Men and a Truck again” “will be calling them for the next move” |
Professionalism “extremely professional” “extremely professional in every way” “the team was professional” “very helpful and gave good advice” “movers were knowledgeable” “Team was professional” “Both Fabio and Will were commendable” “impressed with professionalism” “they were professional” “highly professional team” |
Conflict Handling “took no responsibility for damages” “did not rectify damages or offer solutions” “no resolution to damages and no repair done” “Fabio stepped up and made it right” “Fabio took no responsibility for damages” |
Precision & Care “took great care with my things” “carefully wrapped and moved my refrigerator” “not a single item broken or damaged” “careful with our items” “treated my belongings as if they were their own” “took great care of our furniture with no dings or breakage” “very careful with items” “Careful with items, nothing damaged” “things were likely thrown leading to breakage” “took their time and place things in a way it would not get damaged” |
Pros & Cons
- Professional and hard-working team
- High level of care with belongings
- Reasonable and competitive pricing
- Efficient and fast service
- Rare cases of significant furniture damage
- Occasional late arrivals without proper communication
- Unexpected increases in quoted prices
- Some reports of irresponsibility and lack of preparedness causing damages
Customer Insights
Cost: $ 1648.00 from 3 reviews
Local Move Duration: 5 hours from 3 reviews
Great Crew Members
Favio, Josh | Favio and Josh and team were all fantastic |
Raul | extremely professional and helpful during the move |
Fabio, Rick, Raoul | excellent job and helped set up my bed |
Fabio | thanked Fabio for handling the damage payment |
Raoul, Patrick | Friendly and got the job done fast |
About Desert Moving Company
Desert Moving Company is a full-service moving company with over 30 years of experience in local, national, and international moves. Located in Indio, CA, it provides residential and commercial services and freight solutions to customers in the Coachella Valley. Desert Moving Company also offers climate-controlled storage at its 15,000 sq ft warehouse. The facility can accommodate all types of items – from furniture and fixtures to cars, boats, and golf carts – while they await shipment or pickup by their new owner. Desert Moving Company is partnered with Wheaton World Wide Moving for its national and international shipping services. You can trust that your items will be handled safely by professionals who know how to do the job right. It has long working relationships with some of the largest brands, such as Starbucks, Samsung, Prada, Paramount Pictures, and Marriott Hotels.
Category | Rating | Why? |
---|---|---|
Quality | 8.38/10 | |
Punctuality | 7.93/10 | |
Affordability | 7.1/10 | |
Communication | 6.93/10 | |
Stick to Prices | 5.48/10 | |
Speed | 9.2/10 | |
Friendliness | 9.21/10 | |
Will Hire Again | 7.93/10 | |
Professionalism | 8.61/10 | |
Conflict Handling | 2.11/10 | |
Precision & Care | 8.06/10 |
Recent Customer Reviews Mention...
Quality “got the job done very quickly” “frustrating experience with significant delays” “such excellent customer service and care” “major damage to furniture” “great job moving us out” “made my life so much easier” “great prices and very helpful” “gave a fair estimate and worked diligently” “did a great job” “they get better with each move” |
Punctuality “it took two weeks to lock down a move date” “arrived on time” “team showed up on time” “the service was on time” “never showed up” “they were on time” “showed up on time” “Moving team was punctual” “They were on time” “they showed up on time” |
Affordability “great prices” “Service was on budget” “final cost came in lower than quoted” “the price was good” “affordable services” “most expensive move and worst experience” “quoted a low price” “best price of the 3 businesses” “move cost less than the estimate” “pricing was fair and a good value” |
Communication “failed to communicate effectively about cabinet location” “required repeated requests for an inventory” “great communication” “Doug and Abraham were gracious and knowledgeable” “it was a pleasure dealing with everyone” “Great communication with Abraham” “never showed up” “the support was excellent” “listened and adjusted to your needs” “Abraham was easy to communicate with” |
Stick to Prices “did not adhere to proper handling and return of items” “gave a very fair estimate” “final tally was lower than estimate” “Stuck to the quoted price” “final cost lower than quoted, stuck to prices” “coordination went without a hitch” “final cost came in lower” “move cost less than the estimate” “they had bait and switch tactics on their bill” “stuck to the proposal” |
Speed “got the job done very quickly” “no time was wasted ensuring a speedy move” “packed quickly and were efficient” “worked quickly and efficiently” “quick and efficient” “Unloading pod in less than 3 hours was speedy.” “job done in a little more than half the time” “loaded and unloaded quickly” “provided same day service” “move handled in less time than expected” |
Friendliness “efficient and respectful” “you guys are a bunch of love” “nicest guys” “courteous at every turn” “all six men were very courteous” “They were polite/courteous” “very friendly” “wonderful to work with” “friendly and cheerful crew” “they were courteous” |
Will Hire Again “would definitely not hire again” “would use them again in a heartbeat” “would not hire them again due to reliability issues” “never hesitated to refer them” “definitely would not hire again” “would hire again” “appreciated their professional service” “would hire again given the positive experience” “would hire their service again” “would definitely use them again” |
Professionalism “very professional” “efficient and professional conduct” “lack of care with belongings” “honestly were professional and courteous” “team was professional” “were in control and precise” “service was top notch” “Abraham and crew were very professional” “professional and personable” “Eddy led a professional crew” |
Conflict Handling “didn’t attempt to resolve the cabinet issue” “manager gave the runaround, no resolution on damaged chairs” “has yet to rectify damages” “Offered a month's fee back reluctantly.” “did not attempt to rectify the situation” “refuse to replace the broken dresser” “management refunded for overcharged hour but didn't pay damages” “They just said sorry without resolving issues” “Moved a large mirror the day after” “quickly came back to fix a miscommunication” |
Precision & Care “respectful of all their furnishings” “furniture not wrapped, extensive damage” “a very limited number of items did not survive” “very careful and thorough” “nothing was broken during the move and storage” “packers were careful” “took care of my items as if it was their own” “everything arrived intact” “handled items with care” “some furniture items were damaged” |
Pros & Cons
- Efficient and professional conduct
- Respectful of all furnishings
- Arrived on time
- Great prices and very helpful
- Rare cases of damaged furniture and belongings
- Some incidents of poor communication
- Occasional unprofessional behavior by crew
- Infrequent but significant delays in service
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
Doug,Abraham | Doug answered questions well, Abraham was very polite and knowledgeable |
Eddy, Phillip | Eddy was a great crew leader, Phillip was terrific |
Joe | Joe Gallegos was exceptional |
Abraham | Abraham facilitated great communication |
Abraham | Abraham was praised for his role |
About Cardinal Van & Storage
Cardinal Van & Storage is part of Atlas Van Lines, a second-largest household goods mover in the United States with over 70 years of experience. The company has over 350 local Atlas movers throughout the nation, including expert moving services in Desert Hot Springs, CA. They offer residential and long-distance moves, corporate relocation, military moves, and government moves. In addition to standard moving services, they also provide packing, furniture moving, fast small moves, storage, auto transport, and additional moving services tailored to customers' requirements. Atlas Van Lines prides itself on its commitment to service excellence and dedication to customer satisfaction through its quality network of local movers.
Category | Rating | Why? |
---|---|---|
Quality | 5.66/10 | |
Punctuality | 4.73/10 | |
Communication | 4.57/10 | |
Friendliness | 6.35/10 | |
Will Hire Again | 5.35/10 | |
Professionalism | 5.22/10 | |
Conflict Handling | 1.97/10 | |
Precision & Care | 4.38/10 |
Recent Customer Reviews Mention...
Quality “worst company with staff that do not care” “very surprised they even have a rating of 3.4” “they are trying to rip people off” “great work by movers” “they packed everything efficiently” “company is great” “they came late and poorly handled my items” “arrived late and disrupted plans” “The best moving company out here” “handled belongings poorly” |
Punctuality “they came late” “arrived late and didn't meet promised time” “didn't deliver as confirmed” |
Communication “staff was knowledgeable” “no communication about delivery updates” “they chased me out and rejected my claim upfront” “hard to communicate after agents left” “lied about arrival and packing capabilities” “no records of our name in their system” “refused to provide detailed inventory” |
Stick to Prices “teaching employees to avoid paying claims” |
Speed “service was fast” “they are fast” |
Friendliness “very unprofessional asking for beers” “not people friendly” “they are friendly” “the lady on the phone was very unhelpful and snarky” “Very friendly” “staff is friendly” “they are friendly” “they are friendly” “chased me out of my house while packing” “rolled their eyes and sighed at requests” |
Will Hire Again “would never hire this company again” “would definitely not hire again” “recommend this company and would hire again” “would have never figured out where items were without information” “would highly recommend and use again” “would not hire again due to negative experience” “would not hire again due to experience” “despite issues, still considers them okay” “would not hire again” “I most definitely do not recommend them” |
Professionalism “asking for beers and commenting on items” “workers were very professional” “unprofessional in handling my items and rejecting my claim” “agents unprofessional in abrupt leaving” “unprofessional behavior” “one guy could barely carry anything” |
Conflict Handling “did not attempt to rectify the situation” “terrible customer service and reluctance to help” “finally allowed to file a claim after complaints” “gave no explanation and not resolved on the spot” |
Precision & Care “put codes on everything indicating false damage” “small items thrown into boxes like garbage” “mistreated my belongings” “they didn't care about our stuff” |
Pros & Cons
- Great work by movers
- Workers very professional
- Friendly staff
- Fast service
- Unprofessional asking for beers
- Terrible customer service
- Inefficient communication about delivery updates
- Arrived late, disrupting plans
- Mishandled belongings
- Refused to provide detailed inventory
- Unprofessional behavior during moves
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
List of all Twentynine Palms Moving Companies Analyzed
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View Full Profile >>Why Hire Acme Moving & Storage
You should hire Acme Moving & Storage for a move if you want a reliable and professional moving company that is known for its great service. The movers are described as friendly, efficient, and experienced, and the customer service is said to be excellent. Many customers have recommended Acme Moving & Storage, praising their attention to detail and their goal to make the moving process as easy as possible for the customer. Some customers also mention that the company offers flexible scheduling and affordable prices.
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You should hire On Time Moving Services for a move if you want a company with a proven track record of providing professional, reliable and stress-free moving services. Customers have consistently praised On Time Moving Services for their attention to detail, efficient and friendly movers, and clean and well-maintained trucks. The company's experience with moving pianos, large items, and delicate antiques have also been highlighted as a strong point. With a wide range of positive reviews, including repeat customers, it is clear that On Time Moving Services is a trustworthy and highly recommended choice for your next move.
View Full Profile >>Why Hire On Time Moving Services
You should hire On Time Moving Services for a move if you want a company with a proven track record of providing professional, reliable and stress-free moving services. Customers have consistently praised On Time Moving Services for their attention to detail, efficient and friendly movers, and clean and well-maintained trucks. The company's experience with moving pianos, large items, and delicate antiques have also been highlighted as a strong point. With a wide range of positive reviews, including repeat customers, it is clear that On Time Moving Services is a trustworthy and highly recommended choice for your next move.
View Full Profile >>Why Hire Merit Moving Systems, Inc.
You should hire Merit Moving Systems, Inc. for a move if you want a company that prioritizes customer service, professionalism, and efficiency. The movers are known to be on time, courteous, and careful with your belongings. The company has a team of professionals including a salesperson, moving coordinator, and driver who work together to ensure a smooth and stress-free move. Merit Moving Systems, Inc. excels at keeping the customer informed and ensuring their satisfaction throughout the entire moving process. With many positive reviews and a reputation for delivering high-quality results, Merit Moving Systems, Inc. is a reliable choice for your next move.
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