Gentle Giant Moving Company has been in business for over 40 years and offers a full range of moving, storage, and packing services for residential and commercial customers. With 20 locations across the United States, they cater to both local and long-distance moving needs. Serving locations like South San Francisco, CA, customers are assigned a dedicated Move Coordinator to ensure smooth and stress-free moves. The company prides itself on its highly trained, competent staff, competitive pricing, and ethical, professional practices. Their services include local and long-distance moving, piano moving, commercial moving, storage facilities, packing and unpacking, and moving box delivery.
Gentle Giant Moving Company
Superb
based on 631+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: South San Francisco, San Bruno, Pacifica, Burlingame, San Carlos, BelmontShow More >
Moving Services
- Long Distance Moving
- Commercial Moving
- Local Moving
- Packing & Unpacking
- Moving Box Delivery
- Piano Moving Services
- Storage Facilities
- Craning & Specialty Moving
- White Glove Moving
- Personal Move Coordinators
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/05/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.42/10
Nationwide Average: 8.44/10
Gentle Giant Moving Company consistently receives high praise for their professional, meticulous, and hardworking service, outweighing the minimal criticism about efficiency and overbooking concerns.
Recent Reviews Mention...
“everything fit perfectly, I'm so impressed”
“great experience with the Gentle Giant team”
“great overall experience with the moving service”
2. Punctuality
9/10
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently demonstrates exceptional on-time performance and responsiveness, ensuring schedules are adhered to and any potential delays are communicated effectively.
Recent Reviews Mention...
“showed up right on the scheduled time”
“scheduling was easy and communicative”
“Ray and Dominick were prompt”
3. Affordability
8.99/10
Nationwide Average: 7.69/10
Gentle Giant Moving Company is highly regarded by customers for providing reasonable and accurate quotes, offering services that represent good value for money, and being perceived as worth every penny spent despite being more expensive than some alternative options.
Recent Reviews Mention...
“got a reasonable and accurate quote”
“services were on the higher end but well worth it”
“final invoice for the move came in at 20% below the initial estimate”
4. Communication
8.76/10
Nationwide Average: 7.53/10
Gentle Giant Moving Company generally excels in responsiveness, organization, and customer service, making the moving process easy and stress-free for most clients.
Recent Reviews Mention...
“great communication with Ed Fallon and Terrence Fitzpatrick”
“booking coordinator was communicative and thorough”
“move coordinator responded immediately whenever contacted”
5. Stick to Prices
7.77/10
Nationwide Average: 5.99/10
Gentle Giant Moving Company generally excels at providing accurate estimates and sticking to them, though there are a few reports of charging above the estimate.
Recent Reviews Mention...
“final cost matched the estimate accurately”
“quoted for 6 hours and move took 4 hours”
“they charged 50% above the estimate”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Great Crew Members
| Ed Fallon, Terrence Fitzpatrick, Kenzo Hafoka, Taulupe Latu, Rayshawn Ward, Andres Ruiz, Eduardo Melendez, Justin Manalo, Mark Harvey, Mark Moloney | great communication and efficient work |
| Ray, Alex, Andres | the crew was amazing, nice, efficient and super strong |
| Alex, Aidan | went above and beyond during the move |
| Matt | Matt and his team saved me today |
| Alex | manager Alex was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
361 Swift Ave, South San Francisco, CA, 94080
(415) 544-7000
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