PODS Moving & Storage has been in business for nearly 25 years, pioneering the concept of portable storage containers. The company is based in the United States and has an international presence in Canada, Australia, and the United Kingdom. With over 3,000 associates and 245+ Storage Center locations servicing 46 states and six provinces, PODS provides moving and storage solutions for residential and business customers. Their services include local and long-distance moving, on-site storage, storage at their facilities, packing and loading assistance, moving supplies, and car shipping. PODS is known for its flexibility, convenience, and personalized support for a hassle-free moving experience.
PODS Moving & Storage
based on 248+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Petaluma, Novato, Rohnert Park, Windsor, Healdsburg, SonomaShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving Help
- Moving and Storage Supplies
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.58/10
Nationwide Average: 8.44/10
PODS Moving & Storage has received predominantly negative feedback from customers, with complaints about pricing, customer service, and delivery, though a few reviews praise their service as impressive or brilliant.
Recent Reviews Mention...
“long delay diminishes overall service quality”
“Just a great experience”
“otherwise satisfied with the product”
2. Punctuality
6.14/10
Nationwide Average: 8.07/10
PODS Moving & Storage generally struggles to deliver and pick up on time, as evidenced by multiple instances of missed appointments and delays.
Recent Reviews Mention...
“promised 4 days, took almost a month”
“arrived on time, dropped off and picked up on time”
“PODS was timely”
3. Affordability
5.62/10
Nationwide Average: 7.69/10
PODS Moving & Storage generally disappoints customers with high prices and perceived lack of value, despite occasional praise for unexpected discounts or lower-than-expected costs.
Recent Reviews Mention...
“price was competitive”
“added expense from their mistakes”
“poor disclosure of actual cost indicates lower affordability”
4. Communication
5.7/10
Nationwide Average: 7.53/10
PODS Moving & Storage generally faces criticism for delayed information conveyance, unsatisfactory customer support, and significant challenges in navigating their services, despite a few positive remarks about proactive communication and helpful staff encounters.
Recent Reviews Mention...
“local staff great, phone support not good”
“every communication should be transparent”
“excellent customer service”
5. Stick to Prices
2.72/10
Nationwide Average: 5.99/10
PODS Moving & Storage generally fails to meet expectations, often overcharging or deviating significantly from their initial quotes, aside from a rare instance of adhering to their commitments.
Recent Reviews Mention...
“charged in error for additional storage.”
“believe that is because I have been overcharged”
“poor disclosure of actual cost”
Customer Insights
Cost: $ 3598.00 from 4 reviews
Interstate Move Duration: 16 days from 3 reviews
Great Crew Members
| Ricky | great with our tricky drop off location |
| Kris | Kris was amazing, friendly, patient, and skilled |
| Rick Cruz | appreciated his helpful attitude |
| Rick | Easy delivery and retrieval worked really well |
| Kris | container was PERFECTLY placed |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
3000 S Dutton Ave, Santa Rosa, CA, 95407
(877) 770-7637
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