Careful Moving & Storage is a professional moving company based in Santa Rosa, offering services in Sonoma, Marin, Mendocino, and Napa Counties since 1963. They provide a range of services including local and long-distance moving, commercial and residential moving, 24-hour operations, freight shipping, partial or full packing and unpacking, and long and short-term storage. The company also specializes in piano moving, antique restoration storage, furniture and sofa disassembly, and crating of fine art, marble, and antiques. Careful Moving & Storage is known for its exceptional customer service, well-trained uniformed personnel, and its commitment to giving customers a great moving experience.
Careful Moving & Storage
based on 543+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Careful Moving & Storage
Additional Cities Served: Napa, Petaluma, Rohnert Park, Windsor, Ukiah, LarkspurShow More >
Moving Services
- Local Moving Services
- Long Distance Moving Services
- Storage Services
- Professional Packing
- Office Moving
- International Moving
- Crating
- Safe Moving
- Containerized, TempControlled Storage
- Receiving & Tempstorage for designers, hospitals, contractors, etc.
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Careful Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.12/10
Nationwide Average: 8.44/10
Careful Moving & Storage receives mixed testimonials, with many customers expressing satisfaction and commendation for their service, yet a significant minority report dissatisfaction due to damaged goods and unprofessional behavior.
Recent Reviews Mention...
“highly recommend Careful Movers”
“Awesome service and would use them again”
“Great work by movers”
2. Punctuality
6.49/10
Nationwide Average: 8.07/10
Careful Moving & Storage generally maintains a positive record of being on time, though there are noteworthy instances of delays and miscommunications.
Recent Reviews Mention...
“were prompt and on time”
“They were timely”
“at the promised time”
3. Affordability
7.38/10
Nationwide Average: 7.69/10
Careful Moving & Storage is generally viewed positively for offering reasonable and often lower-than-expected prices, though a few customers have raised concerns about pricing discrepancies and unexpected charges.
Recent Reviews Mention...
“Very reasonable prices”
“felt company had the best pricing”
“gave away durable medical equipment for free”
4. Communication
6.1/10
Nationwide Average: 7.53/10
Careful Moving & Storage shows a significant divide in customer experiences, with many praising their responsiveness and clear communication, while a notable number of others criticize their lack of follow-up and difficulty in establishing contact.
Recent Reviews Mention...
“customer service is amazing”
“Very good communication”
“not returning calls, poor handling of situation”
5. Stick to Prices
6.22/10
Nationwide Average: 5.99/10
Careful Moving & Storage generally receives commendation for being honest, fair, and often under or on budget, though there are several instances of dissatisfaction due to unexpected charges and discrepancies.
Recent Reviews Mention...
“refused to refund for additional time”
“informed me of any extra charges so I could budget”
“estimate was just about spot on”
Great Crew Members
| Wyatt, Roy, Cody | exceeded expectations and top of their game |
| Wyatt | Wyatt was absolutely helpful and cared even though it wasn't his responsibility |
| Grant, Robert | Professional and excellent work led to recommendation |
| Robert, Grant | they saved the day for me |
| Sam, Cody, Tyler | Sam was kind and went above and beyond, Cody and Tyler were quick and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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