PODS Moving & Storage has been in the moving and storage industry for nearly 25 years. The company is based in Santa Barbara, California, with over 245 Storage Center locations servicing 46 states and 6 provinces. They also provide international services in Canada, Australia, and the United Kingdom. PODS offers personalized moving and storage solutions tailored to customers' unique needs, specifically for long-distance moves. Their services include portable storage containers, packing supplies, moving help, car shipping, and connections to local labor providers. They are known for their innovative PODZILLA hydraulic system that helps move containers on and off trucks while keeping belongings level. The company is recognized for its flexible and convenient services, with Move.org naming PODS as the best moving and storage container company of 2023. If you are considering a move and would like to look into other options, you might want to review the Santa Maria, CA's top-rated movers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Lompoc, Atascadero, Arroyo Grande, Grover Beach, Morro Bay
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage receives mixed reviews, with many customers reporting excellent experiences and great service, while a significant number also describe severe dissatisfaction and numerous issues.
Recent Reviews Mention...
“great experience with PODS!”
“staff was very efficient”
“Everything needed to move was available”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage displays a mix of on-time deliveries and significant delays, indicating inconsistency in their schedule adherence.
Recent Reviews Mention...
“The POD arrived and departed on time”
“Pods was not accommodating with schedule changes”
“Driver called ahead for drop-off, showing good punctuality”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews but leans towards negative experiences, with customers finding their services ranging from reasonably priced to unjustly expensive and burdened with additional costs.
Recent Reviews Mention...
“reasonably priced”
“paid literal thousands, not worth it”
“Booking and price were highly praised”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage experiences varied significantly, with customers expressing both high praise for friendliness, helpfulness, and quick responses, and strong dissatisfaction regarding misleading information, lack of response, and poor interdepartmental communication.
Recent Reviews Mention...
“extremely friendly and helpful”
“Informative videos were a must-watch”
“communication was poor and misleading”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to honor their initial quotes, leading to numerous complaints of unexpected charges and inadequate customer service.
Recent Reviews Mention...
“was told no additional charges then charged $300+”
“No mention of price change, so assuming stuck to quoted price”
“charged wrong card despite update”
Customer Insights
Cost: $ 1471.00 from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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