Southwest Movers

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Very Good
based on 741+ data points
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About Southwest Movers

Southwest Movers is a locally owned and operated San Jose moving company that has been in business since 1992. With over 25 years of experience, this mover guarantees quality service at affordable prices. It specializes in residential and commercial moves across town and across the country, with customers coming from all 48 contiguous states. Known for its excellent customer service, Southwest Movers maintains consistent communication with clients to ensure they stay updated about their move. It provides free quotes before any work begins, and it has no hidden fees or added costs, such as fuel surcharges or packing materials. As an experienced service provider in Santa Cruz, CA's moving industry, Southwest Movers is BBB-accredited. All its employees are licensed, trained, and experienced, ensuring your belongings are in safe hands when you contract this company for your next relocation.

Additional Cities Served: Watsonville, Saratoga, Scotts Valley, Capitola

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Awards

Top 10 Movers in Santa Cruz, CA 2022 award
Top 10 Movers in Santa Cruz, CA 2021 award
Top 10 Movers in Santa Cruz, CA 2020 award

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Summarized Review of Southwest Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.18/10

Nationwide Average: 8.44/10

Comment Dots

Southwest Movers is highly regarded for their professionalism, efficiency, and exceptional moving experience, with numerous customers expressing strong satisfaction and recommending their services despite a few instances of dissatisfaction.

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Recent Reviews Mention...

excellent communication and highly recommend their service

fantastic job with our move

best move

2. Punctuality

9.56/10

Nationwide Average: 8.07/10

Comment Dots

Southwest Movers consistently shows up on time and is often commended for their promptness and timeliness by customers.

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Recent Reviews Mention...

punctual

on time for the move

Quick and on time

3. Affordability

6.99/10

Nationwide Average: 7.69/10

Comment Dots

Southwest Movers is generally perceived as offering reasonable and fair pricing, alongside some grievances about being expensive, which seem to be the minority opinion.

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Recent Reviews Mention...

pricing is very reasonable

reasonably priced

Price was fair

4. Communication

8.82/10

Nationwide Average: 7.53/10

Comment Dots

Southwest Movers is consistently praised for their excellent, clear, and responsive interactions with clients, although a few isolated reports mention issues with professionalism and responsiveness during problem resolution.

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Recent Reviews Mention...

excellent communication from Mandy and Joe

pleasure to work with from the scheduling aspect

responsive in answering questions

5. Stick to Prices

6.64/10

Nationwide Average: 5.99/10

Comment Dots

Southwest Movers generally maintains the integrity of their initial quotes with transparency and honesty, although there are a few instances of deviation from quoted prices and unexpected charges.

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Recent Reviews Mention...

did it nearly at quoted price

did not stick to the quoted price

was upfront with pricing

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Customer Insights

Cost: $ 1413.00 from 3 reviews


Local Move Duration: 4 hours from 5 reviews

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Great Crew Members

Joe, Juan, Ricksuper efficient and got everything moved quickly
SantiSanti and his team were great
Mandy, Santiago 'Santi'put at ease by Mandy, efficient and sociable team lead by Santi
SantiagoSantiago did a great job
Santiagomanaged them very well
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Southwest Movers

Location
325 Soquel Ave, Santa Cruz, CA, 95062
Phone
(831) 204-9770
Link
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