Southwest Movers is a locally owned and operated San Jose moving company that has been in business since 1992. With over 25 years of experience, this mover guarantees quality service at affordable prices. It specializes in residential and commercial moves across town and across the country, with customers coming from all 48 contiguous states. Known for its excellent customer service, Southwest Movers maintains consistent communication with clients to ensure they stay updated about their move. It provides free quotes before any work begins, and it has no hidden fees or added costs, such as fuel surcharges or packing materials. As an experienced service provider in Santa Cruz, CA's moving industry, Southwest Movers is BBB-accredited. All its employees are licensed, trained, and experienced, ensuring your belongings are in safe hands when you contract this company for your next relocation.
Southwest Movers
About Southwest Movers
Additional Cities Served: Watsonville, Saratoga, Scotts Valley, Capitola
Awards
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Summarized Review of Southwest Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Southwest Movers is highly regarded for their professionalism, efficiency, and exceptional moving experience, with numerous customers expressing strong satisfaction and recommending their services despite a few instances of dissatisfaction.
Recent Reviews Mention...
“excellent communication and highly recommend their service”
“fantastic job with our move”
“best move”
2. Punctuality
Nationwide Average: 8.07/10
Southwest Movers consistently shows up on time and is often commended for their promptness and timeliness by customers.
Recent Reviews Mention...
“punctual”
“on time for the move”
“Quick and on time”
3. Affordability
Nationwide Average: 7.69/10
Southwest Movers is generally perceived as offering reasonable and fair pricing, alongside some grievances about being expensive, which seem to be the minority opinion.
Recent Reviews Mention...
“pricing is very reasonable”
“reasonably priced”
“Price was fair”
4. Communication
Nationwide Average: 7.53/10
Southwest Movers is consistently praised for their excellent, clear, and responsive interactions with clients, although a few isolated reports mention issues with professionalism and responsiveness during problem resolution.
Recent Reviews Mention...
“excellent communication from Mandy and Joe”
“pleasure to work with from the scheduling aspect”
“responsive in answering questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Southwest Movers generally maintains the integrity of their initial quotes with transparency and honesty, although there are a few instances of deviation from quoted prices and unexpected charges.
Recent Reviews Mention...
“did it nearly at quoted price”
“did not stick to the quoted price”
“was upfront with pricing”
Customer Insights
Cost: $ 1413.00 from 3 reviews
Local Move Duration: 4 hours from 5 reviews
Great Crew Members
Joe, Juan, Rick | super efficient and got everything moved quickly |
Santi | Santi and his team were great |
Mandy, Santiago 'Santi' | put at ease by Mandy, efficient and sociable team lead by Santi |
Santiago | Santiago did a great job |
Santiago | managed them very well |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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