Ninja Movers is a full-service moving company that has been serving the San Francisco Bay Area and Silicon Valley since 1998. A fully licensed and insured mover, Ninja offers a wide range of moving services including local, long-distance, and office & corporate moves, as well as storage services. Ninja promises a "nicer way to move" with customized moving packages and exceptional customer care. You can even book last-minute next-day service or take advantage of the company's flexible scheduling. If you're looking for other movers in San Jose, CA, feel free to check out our directory page.
Ninja Movers
Good
based on 2716+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Ninja Movers
Additional Cities Served: Fremont, Sunnyvale, Santa Clara, San Mateo, Livermore, Redwood CityShow More >
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Ninja Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.45/10
Nationwide Average: 8.44/10
Ninja Movers generally exceeds expectations with high praise for their professionalism and efficiency, although there are a few significant complaints about service quality and experiences.
Recent Reviews Mention...
“stressful move and charged much more than quoted”
“great work by movers”
“Movers were high and rude.”
2. Punctuality
8.43/10
Nationwide Average: 8.07/10
Ninja Movers generally demonstrates strong performance and reliability in arriving on time, despite a few instances of delays and scheduling issues.
Recent Reviews Mention...
“arrived right on time”
“able to get there right after 10am”
“Team arrived three hours late”
3. Affordability
6.98/10
Nationwide Average: 7.69/10
Ninja Movers presents a largely positive image with the majority of customers finding their prices very reasonable and competitive, despite a handful of customers experiencing dissatisfaction due to overcharging and discrepancies between quotes and final charges.
Recent Reviews Mention...
“far above any other quote I got”
“got charged 66% more than the quoted price”
“expensive”
4. Communication
7.32/10
Nationwide Average: 7.53/10
Ninja Movers has a mixed performance, with numerous instances of excellent, detailed, and responsive interactions counterbalanced by significant complaints regarding rudeness, miscommunications, and poor follow-through.
Recent Reviews Mention...
“transferred 4 different times”
“Rude when called out on being high.”
“Jay's reassurances were not met by action”
5. Stick to Prices
5.34/10
Nationwide Average: 5.99/10
Ninja Movers has mixed feedback, with numerous customers expressing dissatisfaction over being charged more than the initial quote, but a significant number also praise the company for honesty and not having any hidden fees or surprises in pricing.
Recent Reviews Mention...
“initially told fixed price but ended up being hourly”
“charged 66% more than the quoted price”
“did not stick to quoted prices”
Customer Insights
Cost: $ 1130.00 from 9 reviews
Hourly Minimum: 3 hours from 7 reviews
Local Move Duration: 4.5 hours from 41 reviews
Interstate Move Duration: 10 days from 11 reviews
Great Crew Members
| Alex | careful attention to small details |
| Lyndon, Osainu, Edgar | took great care and wrapped furniture well |
| Leeroy, Thai, Osamu | Leeroy, Thai, and Osamu were professional, friendly, and quick |
| Edgar, Osamu | Edgar moved me both times and worked great, Osamu for future move |
| Edgar, Osamu, Ronald | they got us moved within hours |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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