Ninja Movers is a professional moving company based in San Jose, offering services in the local metro area and beyond. The company is known for its attention to detail and personalized service, ensuring a smooth and efficient moving experience for its customers. While their exact number of years in business is not mentioned, they provide a wide range of services such as residential moving, commercial moving, packing and unpacking, and storage solutions. Their commitment to customer satisfaction and professionalism sets them apart from other moving companies in the industry.
Ninja Movers
About Ninja Movers
Additional Cities Served: Campbell
Not Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ninja Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ninja Movers generally receives high praise for their efficiency, professionalism, and ability to provide a stress-free moving experience, despite a few instances of dissatisfaction and concerns regarding service and ethical practices.
Recent Reviews Mention...
“Movers were high and rude”
“Ninja Movers provided a stress-free experience”
“excellent job moving”
2. Punctuality
Nationwide Average: 8.07/10
Ninja Movers generally receives high praise for their ability to arrive on time, despite a few instances of tardiness and communication issues.
Recent Reviews Mention...
“Arrived right on time at 9am”
“were able to get there right after 10am”
“used Ninja Movers on 12/19/2021 from 8:30 am to 3:30 pm PST”
3. Affordability
Nationwide Average: 7.69/10
Ninja Movers generally provides great value with many customers highlighting their competitive pricing and reasonable costs, despite some reports of unexpected higher charges and price increases.
Recent Reviews Mention...
“far above any other quote I got”
“the price was doubled unexpectedly”
“charged significantly more than the quoted price”
4. Communication
Nationwide Average: 7.53/10
Ninja Movers has shown varying experiences, with many customers praising their responsiveness and clarity, while others have faced significant issues such as being transferred multiple times, experiencing rudeness, or encountering miscommunication, indicating inconsistency in their communication practices.
Recent Reviews Mention...
“transferred 4 different times before getting a quote”
“boss got into a shouting match”
“slow to respond to important requests”
5. Stick to Prices
Nationwide Average: 5.99/10
Ninja Movers has a mixed reputation with several customers expressing satisfaction with accurate and fixed pricing, while a significant number report discrepancies and hidden additional fees.
Recent Reviews Mention...
“provides a fixed price and don't charge by the hour”
“did not stick to the quoted price”
“charged me for the 3-hour minimum despite issues”
Customer Insights
Cost: $ 1030.00 from 6 reviews
Hourly Minimum: 3 hours from 7 reviews
Local Move Duration: 5 hours from 37 reviews
Interstate Move Duration: 10 days from 11 reviews
Great Crew Members
Alex | Alex made a memorable impression during the move |
Lyndon, Osainu, Edgar | wrapped furniture well and prevented damage |
Leeroy, Thai, Osamu | very professional, friendly and quick |
Edgar, Osamu | great to work with Edgar again - very personable, professional |
Jay | was communicative during booking |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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