Bay Area Express Moving is a San Jose-based mover with a reputation for trustworthiness. One of the Bay Area’s top-rated moving companies, it does local and long-distance relocations and specialty moves for items such as pool tables, safes, grand pianos, and golf carts. Bay Area Express Moving can have moving boxes and packing supplies delivered right to your door, including customized crates for any special items you may have. It also has a storage facility that is monitored 24/7 with security cameras and motion detectors. Its storage units offer a climate-controlled environment, ensuring the safety of your belongings no matter the weather outside. Bay Area Express Moving’s movers, packers, and coordinators are diligent, prompt, and polite, so you can rest assured your move will go smoothly from start to finish. With deep roots in the community, it is dedicated to providing efficient and hassle-free moving services in San Jose, CA. This moving company is fully licensed, insured, and bonded.
Bay Area Express Moving
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About Bay Area Express Moving
Additional Cities Served: Sunnyvale, Santa Clara, Milpitas, Mountain View, Cupertino, CampbellShow More >
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Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Bay Area Express Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bay Area Express Moving has received a wide range of sentiments from customers, with many expressing great satisfaction for their moving services, while a significant number of reviews highlight serious issues including dishonesty, damage, and poor customer service.
Recent Reviews Mention...
“great work by movers”
“definitely appreciate this moving company”
“Very happy with my experience”
2. Punctuality
Nationwide Average: 8.07/10
Bay Area Express Moving has mixed reports of being highly timely and efficient with a notable portion of instances where they were significantly late or had communication issues regarding scheduling.
Recent Reviews Mention...
“showed up a little early”
“came through quickly”
“reached out immediately with truck issues”
3. Affordability
Nationwide Average: 7.69/10
Bay Area Express Moving receives mixed reviews, with some customers appreciating their competitive prices and reasonable quotes, while a significant number of others criticize the company for hidden costs, significant upcharges, and billing practices that substantially increase the final cost beyond the initial estimates.
Recent Reviews Mention...
“much cheaper than other companies”
“quoted a good price”
“Well priced too”
4. Communication
Nationwide Average: 7.53/10
Bay Area Express Moving seems to have a polarizing reputation with many customers praising their responsiveness and clarity while a significant number report issues with unresponsiveness, misleading information, and poor coordination during and after the moving process.
Recent Reviews Mention...
“explained everything to me”
“communicated well”
“very easy to work with, both scheduling and on the day of”
5. Stick to Prices
Nationwide Average: 5.99/10
Bay Area Express Moving displays a concerning inconsistency, with numerous customers expressing frustration over significant price increases from initial quotes, while a smaller segment reports satisfactory adherence to estimated costs.
Recent Reviews Mention...
“start time is recorded when they arrive”
“The estimate was quick, accurate”
“only charged what we agreed on”
Customer Insights
Cost: $ 5301.00 from 7 reviews
Local Move Duration: 3.5 hours from 3 reviews
Interstate Move Duration: 4 days from 21 reviews
Great Crew Members
Randy | quick and efficient coordination |
Mike | Mike is responsible and courteous |
DeAngelo | DeAngelo was very kind and careful |
support team | support team was great at their job |
Joe | checked in a couple weeks later |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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