This national moving company with a location in San Francisco stands out from other companies in the area due to its specialization in small moves, furniture delivery, and junk removal. Unlike other moving companies, Lugg is available on an on-demand basis, with turnaround times as short as 30 minutes. Whether you need your new furniture delivered from the store, donations hauled, or junk removed, Lugg's convenient services can make your small move or delivery easy. In San Francisco, Lugg has three sizes of moving vehicles available and can deliver from over twenty major chains, making it an excellent option for those looking for a quick and affordable moving solution in San Francisco, CA.
Lugg - On-Demand Moving & Delivery
based on 5374+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Lugg - On-Demand Moving & Delivery
Additional Cities Served: Oakland
Moving Services
- Store delivery
- Small moves
- Used items
- Donations
- Storage moves
- Junk removal
- Furniture delivery
- Same day delivery
- Pickup from any store
- Local moves
Awards
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Summarized Review of Lugg - On-Demand Moving & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.47/10
Nationwide Average: 8.44/10
Lugg - On-Demand Moving & Delivery experiences polarizing reviews, with several customers praising its service as professional and efficient, while a significant number report dissatisfaction due to damaged belongings, poor service, and professional misconduct.
Recent Reviews Mention...
“wonderful experience”
“Great service”
“Always efficient”
2. Punctuality
7.83/10
Nationwide Average: 8.07/10
Lugg - On-Demand Moving & Delivery presents a mixed picture with many customers praising their on-time arrivals and efficient service, while a significant portion reports experiences of no-shows, delays, and lack of communication, reflecting inconsistency in their punctuality.
Recent Reviews Mention...
“were on time”
“on time”
“Polite and punctual”
3. Affordability
5.94/10
Nationwide Average: 7.69/10
Lugg - On-Demand Moving & Delivery receives mixed reviews, with numerous customers finding its services overpriced and experiencing costs significantly higher than initial estimates, despite some positive feedback regarding value and reasonable pricing.
Recent Reviews Mention...
“reasonable cost”
“Cost effective”
“Price could be better”
4. Communication
5.04/10
Nationwide Average: 7.53/10
Lugg - On-Demand Moving & Delivery overwhelmingly receives criticism for non-responsive, inefficient customer service, and a reliance on app or email communication that often lacks timely or helpful engagement, despite a few positive remarks about app functionality and responsive customer service instances.
Recent Reviews Mention...
“great customer service”
“appreciated the notifications from the app”
“they worked with me on the incorrect location”
5. Stick to Prices
3.49/10
Nationwide Average: 5.99/10
Lugg - On-Demand Moving & Delivery frequently fails to maintain their initial quotes, leading to widespread customer dissatisfaction due to unexpected and significant price increases.
Recent Reviews Mention...
“no adjustment in price for extra services”
“charged me the quoted $436.00 for the move”
“did not reasonably adjust charges for overbooking situation”
Customer Insights
Cost: $ 272.00 from 32 reviews
Local Move Duration: 1 hours from 57 reviews
Great Crew Members
| Diego | Diego was great, on time, professional, careful, and friendly |
| Roman, Robert | Roman and Robert did a great job |
| Diego, Manuel | incredible problem solvers and very warm |
| Christian, Luther | Fantastic experience and delivered safely & speedily |
| Christian, Ricardo | very efficient, fast, friendly, and courteous |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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