Based in San Francisco, Jay’s Small Moves specializes in affordable, reliable, and efficient moving services. Serving families and businesses, the locally-owned and operated company performs local and long-distance relocations within 100 miles of the Bay Area. It prides itself on delivering excellent customer service with every job. Making moves a breeze for more than ten years, Jay’s Small Moves has trucks and well-trained movers that can handle relocations of any size. From packing and unpacking boxes and loading and unloading trucks to disassembling and reassembling furniture, this fully licensed and insured SF moving company gives you the peace of mind you deserve.
Jay's Small Moves
About Jay's Small Moves
Additional Cities Served: San Francisco, Richmond, Daly City, San Mateo, Mountain View, South San FranciscoShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Local Moving Services
- Packing & Unpacking
- Furniture Assembly & Disassembly
- Loading & Unloading
- Small Office Moves
- Large Office Moves
- LongDistance Moving
- CrossCountry Moving
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Jay's Small Moves
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jay's Small Moves is consistently praised for its exceptional efficiency, professionalism, and service, with numerous customers reporting repeated satisfaction and strong recommendations, despite a few isolated reports of less favorable experiences.
Recent Reviews Mention...
“amazing and efficient team”
“Incredible service”
“amazing efficiency and professionalism”
2. Punctuality
Nationwide Average: 8.07/10
Jay's Small Moves generally receives positive feedback for showing up on time or early, with consistent communication regarding arrival times, although a few isolated incidents of lateness were mentioned.
Recent Reviews Mention...
“show up on time”
“was on time”
“called to let me know they were on their way”
3. Affordability
Nationwide Average: 7.69/10
Jay's Small Moves is consistently praised for its reasonable and competitive pricing, with many customers feeling they received excellent value and transparent rates without any hidden costs, contributing to a perception of very fair and affordable services.
Recent Reviews Mention...
“Price is in line with the average in the Bay Area”
“reasonably priced”
“great value compared to other companies”
4. Communication
Nationwide Average: 7.53/10
Jay's Small Moves generally receives high praise for being responsive, clear, and courteous, with frequent check-ins and confirmations, although there are a few isolated incidents where communication did not meet customer expectations.
Recent Reviews Mention...
“very organized and responsive to questions”
“excellent communication”
“my communication preferences have not been respected”
5. Stick to Prices
Nationwide Average: 5.99/10
Jay's Small Moves generally receives high praise for accurate and transparent pricing with occasional mentions of minor unexpected fees or discrepancies.
Recent Reviews Mention...
“moved efficiently and with care”
“Charges were exactly as anticipated”
“estimate of amount of work was correct”
Customer Insights
Hourly Minimum: 2 hours from 25 reviews
Local Move Duration: 2.5 hours from 141 reviews
Great Crew Members
Santos | Santos was amazing and efficient |
Jay's team | team at Jay's made it look like a breeze |
Luis, Emerson, Jonathan | fantastic job moving us |
Eric, Richard | consistently checked in and wrapped items well |
Luis, Jonathan | Luis and Jonathan provided excellent service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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