Gentle Giant Moving Company has been in the moving business for over 40 years with 20 locations across the United States. They specialize in residential and commercial moving services, offering a full range of services such as packing and unpacking, moving box delivery, craning, specialty moving, and storage facilities. The company assigns a dedicated personal Move Coordinator for each customer to ensure a smooth moving experience. Recognized for its expertise and professionalism, Gentle Giant is dedicated to providing exceptional service. They are an integral part of the community providing services not just in their immediate area, but, also serve as movers in San Francisco, CA. With 80% of their business coming from repeat customers and referrals, it is a testament to their commitment to client satisfaction.
Gentle Giant Moving Company
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentle Giant Moving Company
Additional Cities Served: Berkeley, Richmond, San Mateo, Alameda, South San Francisco, PetalumaShow More >
Moving Services
- Packing & Unpacking
- Moving Box Delivery
- Craning & Specialty Moving
- Storage Facilities
- White Glove Moving
- Local Moving
- Long Distance Moving
- Commercial Moving
- Piano Moving Services
- Moving and Storage Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Gentle Giant Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gentle Giant Moving Company is overwhelmingly praised for their professionalism, efficiency, and excellent moving services, though there are a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Gentle Giant Moving Company consistently demonstrates timeliness, with most customers praising their on-time arrivals and proactivity in communication, despite a few instances of delays or cancellations.
Recent Reviews Mention...
“lead communicated with respect to timing”
“worked with urgency, implying punctuality”
“gave a courtesy call and arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Gentle Giant Moving Company is highly praised for its reasonable pricing, with many customers noting the value received for higher costs and some concerns regarding overcharging being overshadowed by the majority who felt they received excellent deals and fair compensation for services.
Recent Reviews Mention...
“finished under budget”
“services on the higher end but worth it”
“under budget”
4. Communication
Nationwide Average: 7.53/10
Gentle Giant Moving Company is highly praised for their responsive, professional, and proactive communication, with instances of rapid responses to inquiries and effective coordination, despite a few minor criticisms regarding miscommunication and contact methods.
Recent Reviews Mention...
“booking staff was responsive”
“movers were communicative”
“great communicators”
5. Stick to Prices
Nationwide Average: 5.99/10
Gentle Giant Moving Company generally maintains high fidelity to their initial estimates, reflecting a strong adherence to accuracy and fairness in pricing despite a few instances of dissatisfaction among customers.
Recent Reviews Mention...
“stuck to quoted prices and even went under”
“estimate was accurate and reflective of the final cost”
“quoted for 6 hours, took 4”
Customer Insights
Local Move Duration: 4.5 hours from 8 reviews
Great Crew Members
| Lupe, Andres, Cesar, Matt, Justin | crew was awesome, friendly, careful, diligent |
| Ray, Isiah | Ray and Isiah got a special shout out for their help |
| Ray, Alex, Andres | nice, efficient and super strong |
| Dominic,Isaiah | Dominic and Isaiah helped with everything and made the move quick |
| Ray, Isaiah | Ray and Isaiah did an excellent job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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