Russell's Moving and Storage is a trusted moving company based in San Fernando, serving the Greater Los Angeles Area. The company's founder, Russell, began his journey in the moving and storage industry at the age of 19 and has built the business with an old-school approach and family values. They provide moving services for both homes and offices, including those in Thousand Oaks, CA, offering free on-site and virtual quotes for clients. Russell's Moving and Storage is known for its sincerity, honesty, and organization, ensuring every customer is treated like family. With a personal touch and keen attention to detail, their primary goal is to create a memorable experience for every customer.
Russell's Moving and Storage
About Russell's Moving and Storage
Additional Cities Served: Burbank, Santa Barbara, Santa Paula, San Fernando, Calabasas, TehachapiShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Piano moving
- Pool table moving
- Appliance moving
- Lastminute moving
- Furniture moving
- Commercial moving
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Russell's Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Russell's Moving and Storage is overwhelmingly praised for its professional, efficient service and customer satisfaction, though a few reviews note potential issues with speed, competitiveness of rates, and item handling.
Recent Reviews Mention...
“great work by movers”
“best moving experience we've ever had”
“Russell's moving and storage provided professional service”
2. Punctuality
Nationwide Average: 8.07/10
Russell's Moving and Storage consistently demonstrates a high level of timeliness and promptness, with nearly all reviewers highlighting their on-time performance and efficiency during moves.
Recent Reviews Mention...
“slight delay but made up for it quickly”
“Handled my move in a timely manner”
“were prompt”
3. Affordability
Nationwide Average: 7.69/10
Russell's Moving and Storage generally satisfies customers with its reasonable pricing, though a few found it expensive; the majority highlight the company's efficient service and honest, below-estimate costs as key strengths.
Recent Reviews Mention...
“my cost was lower than estimated”
“price reasonable, not the cheapest but worth it”
“the move was 2.5x more expensive than before”
4. Communication
Nationwide Average: 7.53/10
Russell's Moving and Storage is highly praised for its effective, professional, and friendly interactions, showcasing a strong team effort and individual dedication to customer satisfaction, despite a few instances of unreturned calls.
Recent Reviews Mention...
“Tara in the office communicated effectively”
“Monique in the office was so helpful and great to communicate with”
“Tara coordinated everything smoothly”
5. Stick to Prices
Nationwide Average: 5.99/10
Russell's Moving and Storage generally maintains the integrity of their initial cost estimates, though some instances of pricing disputes and unexpected charges have been noted.
Recent Reviews Mention...
“they're honest which implies sticking to quoted prices”
“actual cost came in less than his bid”
“Honest pricing with no changes, simple flat fee”
Customer Insights
Local Move Duration: 8.5 hours from 3 reviews
Great Crew Members
Cesar | Cesar is a superstar |
Russell | Russell is a really good, standup guy |
Stephanie, James, Miguel | attention to detail and eagerness to provide the best service |
Tara | Tara in the office was commended for good communication |
Russell | most recently used Russell for a home move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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