Rhino Relocation, based in Van Nuys, California, offers a comprehensive range of moving services, including long-distance moves, commercial moves, and storage services. The company prioritizes customer satisfaction and quality by employing skilled and efficient staff, investing heavily in employee training, and using dependable service providers. Rhino Relocation aims to simplify their clients' lives by organizing and taking care of their moves, serving as a personal move concierge. With a commitment to quality service and client satisfaction, the company ensures a smooth relocation process for clients across town or even to other places like San Fernando, CA.
Rhino Relocation
About Rhino Relocation
Additional Cities Served: San Fernando, Calabasas, Taft, Hidden Hills
Moving Services
- Long Distance Moving
- Commercial Moving
- Moving & Storage
- Premium Moving Service
- Set Load and Delivery Dates
- Convenient Storage without Added Fees
- Crosscountry Moving
- International Moving
- Small Moves
- Lastminute Moves
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Rhino Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Rhino Relocation appears to offer generally outstanding and professional moving services, though there is a notable minority of reviews detailing very poor experiences, which include significant damage and dissatisfaction.
Recent Reviews Mention...
“Services provided were outstanding”
“provided an A+ moving service”
“horrible experience with Rhino”
2. Punctuality
Nationwide Average: 8.07/10
Rhino Relocation generally demonstrates reliable and timely service, though they face occasional significant delays and issues with scheduling and communication, introducing inconsistency in their performance.
Recent Reviews Mention...
“hard to pin down a receipt date”
“showed up at 8am ready to move”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Rhino Relocation has mixed reviews with many customers finding their services reasonably priced and a good value, but a significant number of customers also report experiencing unexpected and substantial price increases over initial quotes.
Recent Reviews Mention...
“Had reasonable prices”
“the prices were very reasonable”
“cost 50% more than quoted”
4. Communication
Nationwide Average: 7.53/10
Rhino Relocation has a mix of extremely positive feedback praising individual staff members for their responsiveness and helpfulness, alongside a significant amount of criticism for poor communication practices, including unresponsiveness and rudeness, resulting in a divided customer experience.
Recent Reviews Mention...
“very hard to pin down a receipt date”
“Christina walked me through every step”
“Texted Christina at 7am and got responses”
5. Stick to Prices
Nationwide Average: 5.99/10
Rhino Relocation generally has a poor record, with numerous customers reporting significant increases beyond the initially quoted prices, notwithstanding a few reports of satisfactory adherence to original estimates.
Recent Reviews Mention...
“move cost 50% more than quoted”
“lied about price and increased it significantly”
“price paid was very close to what was quoted”
Customer Insights
Cost: $ 10434.00 from 10 reviews
Local Move Duration: 5 hours from 4 reviews
Interstate Move Duration: 14 days from 13 reviews
Great Crew Members
Christina | responsiveness and patience |
Christina | Christina advised well and made process easy |
Christina | Christina made the move super easy |
Christine | Christine is fantastic needs to be 10 stars |
Jose | Jose and his team did an incredible job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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