Established in 1998, PODS Moving & Storage revolutionized the moving and storage industry with its innovative portable storage containers concept. The company delivers containers to your location, which you can load at your own pace, and then they also handle storage and transportation. With over 6 million moves completed, and boasting of 245+ storage centres across 46 states in the U.S. and 6 provinces in Canada, PODS provides robust service to customers far and wide. Not restricted solely to domestic work, the company also offers services in Canada, Australia, and the United Kingdom. Extra services like car shipping, moving supplies, and packing assistance are additionally available to customers. The company was recognized as the best moving and storage container company by Move.org in 2023. If you wish to explore more moving service options in the city, there are a variety of movers in San Diego, CA that you might consider.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage overwhelmingly disappoints the majority of its customers with a few exceptions of satisfaction.
Recent Reviews Mention...
“Convenient easy everyone involved was professional”
“price increased unexpectedly and needs weren't met”
“very pleased with service”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage frequently fails to meet scheduled delivery and pick-up times, often resulting in significant delays and poor communication with customers.
Recent Reviews Mention...
“they dropped off and picked up without a problem”
“delivery being late”
“cancelled order without warning”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage is predominantly viewed as expensive, with customers frequently encountering unexpected charges and fees that significantly increase the overall cost beyond initial quotes.
Recent Reviews Mention...
“overpriced”
“gouged me for an additional 800 dollars”
“price increased significantly from the quote”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally struggles with responsiveness, clarity, and customer service efficiency, with numerous customers experiencing challenges in resolving issues, being on hold for extended periods, and receiving inconsistent information.
Recent Reviews Mention...
“Text communication updates on drop off and pick up”
“missing forms”
“unclear of closing times when booking”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage overwhelmingly fails to honor its original pricing, leading to significant customer dissatisfaction due to unexpected charges and dishonest service claims.
Recent Reviews Mention...
“billed the wrong card”
“charged me extra to reschedule for their mistake”
“did not honor the original quoted price”
Customer Insights
Cost: $ 2940.00 from 12 reviews
Interstate Move Duration: 11 days from 6 reviews
Great Crew Members
| Brian Davidson, AJ, Marty, Trey | Major shoutout and thank you for fantastic service |
| Susie | took care of the issue and came in on her off day. |
| David Hearn | David exhibited capable, competent, and genuinely nice service |
| Cindy | Cindy did a great job in a challenging situation |
| Tia | Tia genuinely listened and tried to help |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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