Johnson Storage & Moving Co is a logistics company that has been providing moving and storage solutions for over 120 years. Based in San Diego, the business operates in several other locations across six states, including Colorado, Wyoming, New Mexico, California, Kansas, and Texas. This fourth-generation family-owned company specializes in white-glove service for residential and commercial moves, logistics, and distribution both locally and internationally. It also offers packing supplies and handles specialized moves such as office or senior transitions. Johnson sets itself apart with a commitment to care and professionalism towards customers' belongings, aiming to make the moving process stress-free.
Johnson Storage & Moving Co
About Johnson Storage & Moving Co
Additional Cities Served: Chula Vista, La Mesa, Coronado
Moving Services
- Local Moves
- LongDistance Moves
- International Moves
- Military & Government Moves
- Senior Moves
- Corporate Relocation
- Office Moves
- Packing Supplies
Not Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Johnson Storage & Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Johnson Storage & Moving Co experiences a wide polarity in customer satisfaction, with many customers facing significant issues ranging from damaged goods to poor service, while another segment praises their professionalism and efficient moving experience.
Recent Reviews Mention...
“they will steal your belongings and never answer your calls”
“Just a fantastic professional”
“great place and nice moving company”
2. Punctuality
Nationwide Average: 8.07/10
Johnson Storage & Moving Co consistently struggles with arriving on time and meeting scheduled deadlines, as expressed by a substantial number of dissatisfied customers, despite a few reports of timely service.
Recent Reviews Mention...
“rescheduled multiple times, very frustrated”
“truck arrived in a timely manner”
“Delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Johnson Storage & Moving Co has received mixed feedback, with some customers finding their prices reasonable and others criticizing the company for being overpriced and charging excessively.
Recent Reviews Mention...
“services were affordably priced”
“paid over $5K and got partial refund”
“paid over $5K for my move”
4. Communication
Nationwide Average: 7.53/10
Johnson Storage & Moving Co experiences a significant disparity in customer experiences, with some praising their responsiveness and thoroughness, and others criticizing them for being unresponsive, unhelpful, and disorganized.
Recent Reviews Mention...
“never returned calls or communicated after the move”
“Lisa kept everything going smoothly”
“never received a response to letters or calls”
5. Stick to Prices
Nationwide Average: 5.99/10
Johnson Storage & Moving Co struggles with maintaining consistent pricing, often failing to adhere to initial quotes and disappointing customers with unexpected extra charges.
Recent Reviews Mention...
“The price quoted is the price I paid.”
“reimbursement for overestimation was prompt”
“took no accountability for missing move”
Customer Insights
Cost: $ 5886.00 from 3 reviews
Local Move Duration: 8 hours from 5 reviews
Interstate Move Duration: 28 days from 7 reviews
Great Crew Members
Sharon,Lisa | Sharon nailed the weights, Lisa was a dedicated liaison |
Thomas | delivered in a timely manner and maintained good communication |
Kevin | handled applications and maintained a clean, ready environment |
Hector,Ken,Julio | Had the pleasure of having them move us |
Sharon, Lisa, Rachelle, Ron | Thanks to them for great delivery service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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