Are you looking for a San Bernardino, CA moving company that moves anywhere in the country, or even around the world? If so, Alex Moving & Storage could be right for you. This company is an agent of North American Van Lines, giving it access to a huge network of moving specialists. From residential to commercial moves, this company's team of trained professionals is ready to help make your move a stress-free experience. Also, Alex Moving & Storage is qualified to move specialty items including pianos, fine art, antiques, heavy equipment, and much more.
Alex Moving & Storage
based on 538+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Alex Moving & Storage
Additional Cities Served: San Bernardino, Rialto, Redlands, Highland, Colton, San JacintoShow More >
Moving Services
- Residential Move
- Commercial Move
- Specialized Move
- International Move
- Storage
- Packing Services
- FullService Packing
- SelfPacking
- Specialized Packing & Crating
- Household Packing for your Residential Move
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Summarized Review of Alex Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.93/10
Nationwide Average: 8.44/10
Alex Moving & Storage predominantly receives negative feedback for unprofessionalism, damaging personal belongings, and overall poor experiences, though there are a few positive testimonials praising their service.
Recent Reviews Mention...
“Alex Moving provided an excellent service”
“damaged belongings and lost items.”
“Raquel was professional and efficient”
2. Punctuality
5.43/10
Nationwide Average: 8.07/10
Alex Moving & Storage has mixed reviews, with several customers praising their timely service and others reporting significant delays and issues with scheduling.
Recent Reviews Mention...
“they showed up late and did not notify me”
“called twice and arrived four hours later”
“won't notify till last minute”
3. Affordability
5.82/10
Nationwide Average: 7.69/10
Alex Moving & Storage has mixed reviews with several customers finding their services to be overpriced or encountering unexpected charges, while others appreciated the reasonable quotes and lower-than-estimated costs.
Recent Reviews Mention...
“Price was great for a cross country move”
“charged $5000 more than their bid”
“no longer competitive with surrounding storage providers”
4. Communication
4.43/10
Nationwide Average: 7.53/10
Alex Moving & Storage appears to struggle significantly, with numerous reports of poor customer service, inadequate responses, and a lack of effective communication, although a few instances of positive engagement were noted.
Recent Reviews Mention...
“Raquel and Elliott kept me well informed”
“had a very excellent translator”
“hung up the call when asked for Spanish speaker”
5. Stick to Prices
4.7/10
Nationwide Average: 5.99/10
Alex Moving & Storage has inconsistent feedback with several customers reporting issues with being charged more than the initially quoted prices, though there are instances where they honored or even lowered the final bill based on actual costs.
Recent Reviews Mention...
“did not stick to quoted prices”
“Did not stick to quoted prices due to overages.”
“Final bill exceeded the estimate.”
Customer Insights
Cost: $ 13340.00 from 3 reviews
Interstate Move Duration: 6 days from 6 reviews
Great Crew Members
| Raquel, Elliott | Raquel clearly communicated, Elliott thoughtful with belongings |
| Rachel | Rachel was one of the best |
| Raquel | Raquel was professional and efficient |
| Juana | Juana was nice |
| Raquel | answered all questions and was super professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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