Cross Country Movers is a family-owned moving company with nearly a decade of experience, based in Philadelphia. They offer a comprehensive range of services customized to meet various moving needs whether local, long-distance, or commercial. This includes specialized care for items like artwork or antiques, demonstrating their commitment to handling every move with precision and care. Their approach to moving is stress-free, fully insured, and performed by a professional crew, distinguishing them from others with their blend of personal, yet professional service. Furthermore, the company provides packing and storage solutions, ensuring safe and efficient relocation and storage of belongings.
Cross Country Movers
About Cross Country Movers
Additional Cities Served: El Monte, Arcadia, Brea, West Hollywood, La Verne, Hermosa BeachShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Commercial Moves
- Special Moving Services
- Packing Services
- Storage Solutions
- Small Moves
Authorized
for Interstate Moves
Last Checked: 10/19/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Cross Country Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Cross Country Movers generally provides dependable and professional service according to most reviews, though there are significant complaints about misleading information, overcharging, and operational issues that mar their reputation.
Recent Reviews Mention...
“great work by movers”
“Crew were awesome to work with”
“Night and day comparing to my two previous moves”
2. Punctuality
Nationwide Average: 8.07/10
Cross Country Movers generally struggles with timely services, as evidenced by multiple complaints about late deliveries and inaccurate time frames, despite a few reports of punctuality.
Recent Reviews Mention...
“punctual”
“Pick up was done but no delivery date provided.”
“pickup was pushed 2 days, then 2 hours late”
3. Affordability
Nationwide Average: 7.69/10
Cross Country Movers generally receive negative feedback for charging more than originally quoted and adding extra fees for small services, despite a few mentions of fair pricing.
Recent Reviews Mention...
“Charges extra for any little thing”
“ended up paying way more than originally quoted”
“the price was extremely fair”
4. Communication
Nationwide Average: 7.53/10
Cross Country Movers has received mixed reviews, with several customers praising their responsiveness and helpfulness, while a notable amount has criticized them for being difficult to reach, unresponsive, and providing inconsistent information.
Recent Reviews Mention...
“Communication was great”
“Difficult to reach and lacks reliable communication.”
“Bryan communicated all the details I requested”
5. Stick to Prices
Nationwide Average: 5.99/10
Cross Country Movers generally fails to honor their initial quotes, often changing terms and adding unexpected charges, with a rare instance of adhering to the agreed price.
Recent Reviews Mention...
“ended up paying way more than originally quoted”
“changed delivery times with no adherence to quote”
“did not stick to the delivery date and quote”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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