Santa Rosa Moving & Storage is a premier moving company that provides local and long-distance moving services for residential and commercial clients in the Bay Area and beyond. As an agent for Allied Van Lines, Inc., they have the resources to move clients anywhere in the world, offering long-term and short-term storage solutions. The company is based in Rohnert Park, California, and also provides its services in Sonoma County, Marin County, and in Petaluma, CA. They pride themselves on being customer-centric and have been rated Highest in Quality and Helpful Expertise by Diamond Certified since 2008. Their services include pre-move planning, packing, disassembly/reassembly of furniture, and post-move cleanup.
Sausalito Moving & Storage
About Sausalito Moving & Storage
Moving Services
- Residential Moving
- Commercial Moving
- Storage
- Local Moving
- Longdistance Moving
- International Moving
- Fullservice Packing
- Specialty Packing Solutions (including custom crating)
- Loading, unloading, transport & delivery services
- Disassembly/Reassembly of furniture
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Summarized Review of Sausalito Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Sausalito Moving & Storage receives mixed reviews, with customers either praising their professionalism and spectacular service or criticizing their handling of items and overall experience.
Recent Reviews Mention...
“great service”
“great work by movers”
“quality was still top-notch”
2. Punctuality
Nationwide Average: 8.07/10
Sausalito Moving & Storage consistently arrives on time and ensures that loading and delivery are also completed according to schedule.
Recent Reviews Mention...
“Workers were prompt”
“professional and punctual”
“crew were prompt”
3. Affordability
Nationwide Average: 7.69/10
Sausalito Moving & Storage received mixed feedback, with comments mentioning high costs and expensive additional insurance, but also praising their very competitive pricing.
Recent Reviews Mention...
“shocked at how expensive the move was”
“gave me a good price”
“The price was great for the quality of service”
4. Communication
Nationwide Average: 7.53/10
Sausalito Moving & Storage has generally received negative feedback for rudeness and unresponsiveness, although there were some instances where customers appreciated their helpfulness and information sharing.
Recent Reviews Mention...
“always took the time to answer my questions”
“Henry was calm, professional, and helpful”
“Kim & Hanna answered all my questions”
5. Stick to Prices
Nationwide Average: 5.99/10
Sausalito Moving & Storage generally falls short, with customers citing policies not to pay out on claims, accusations of "bait and switch" tactics, and charging significantly more than initial estimates, despite one instance where they held to all their promises.
Recent Reviews Mention...
“final bill was close to the estimate”
“arriving on the earliest date that was quoted”
“paid the same amount that was quoted”
Customer Insights
Interstate Move Duration: 10 days from 3 reviews
Great Crew Members
Juan | Juan was wonderful in helping move |
Matt, Chuck, Terry, Kim | helpful and always answered questions |
Henry | Henry was calm, professional, and quite helpful |
Kim, Hanna, Stephen, Shaun | Kim & Hanna answered all my questions. Stephen & Shaun had exceptional work ethic |
Jay, Matt | Jay, Matt and the team integral to our projects |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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