PODS Moving & Storage has been in business for nearly 25 years, offering personalized moving and storage solutions tailored to customers' unique needs. The company is based in the United States with multiple locations, including Riverside, CA, and services 46 states and 6 provinces. They provide local and long-distance moving services as well as options for at-home storage or storage at one of their facilities. The company is recognized by Move.org as the best moving and storage container company of 2023, offering flexible and convenient solutions with pay-as-you-go pricing. PODS also provides additional services like car shipping, moving supplies, and connection to trusted local labor providers.
PODS Moving & Storage
based on 1685+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Moreno Valley, Temecula, Menifee, Perris, Redlands, Lake ElsinoreShow More >
Moving Services
- Local Moving
- LongDistance Moving
- OnSite Storage
- Storage at PODS Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Residential Moving
- Business Storage
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
7.79/10
Nationwide Average: 8.44/10
PODS Moving & Storage has a largely negative reputation with numerous customers expressing extreme dissatisfaction and issues with service, albeit mixed with a few instances of high praise for professionalism and service quality.
Recent Reviews Mention...
“Quick and painless”
“Keith got the job done in a timely manner”
“Andre was professional and informative”
2. Punctuality
8.11/10
Nationwide Average: 8.07/10
PODS Moving & Storage has garnered mostly negative reviews due to frequent delays, missed appointments, and long hold times, despite a few instances of timely service.
Recent Reviews Mention...
“Keith was timely despite the difficult driveway”
“He called whenever he was on his way”
“containers were delivered on time”
3. Affordability
4.9/10
Nationwide Average: 7.69/10
PODS Moving & Storage is generally perceived as overly expensive with complaints of unexpected charges, although a few customers found the service to provide good value for their specific situations.
Recent Reviews Mention...
“a little over priced”
“price was very competitive”
“extremely expensive due to system glitch”
4. Communication
7.37/10
Nationwide Average: 7.53/10
PODS Moving & Storage experiences predominantly negative feedback from customers, highlighting significant challenges in phone responsiveness, customer service effectiveness, and overall satisfaction with their communication efforts.
Recent Reviews Mention...
“answered all our questions very patiently”
“Andre communicated about pick up and delivery times”
“Customer service was very accommodating”
5. Stick to Prices
3.12/10
Nationwide Average: 5.99/10
PODS Moving & Storage frequently fails to meet customer expectations, with many reports of hidden charges, changed prices after service, and various unauthorized or unexpected fees.
Recent Reviews Mention...
“tried to charge significantly more than quoted”
“PODS attempted to overcharge and not stick to quoted prices”
“my pricing was locked in, no unexpected hikes”
Customer Insights
Cost: $ 1041.00 from 9 reviews
Interstate Move Duration: 10 days from 5 reviews
Great Crew Members
| Keith | Keith was wonderful and super friendly |
| Cesar Q | Cesar Q. was friendly |
| Cesar | Cesar was great and made the process seamless |
| Cesar Q | Cesar Q was awesome and very professional |
| Andre | Andre was genuine and skilled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
710 Palmyrita Ave Ste D, Riverside, CA, 92507
(877) 770-7637
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