Burgess Moving & Storage, established in 1983, is a family-oriented moving company based in Riverside, Southern California. They cater to residential and commercial moves, providing packing services, records management, and secure storage facilities. The company also holds a California Public Utilities Commission license, ensuring that their vehicles meet safety and insurance requirements. As a family-owned business, Burgess Moving & Storage strives to provide exceptional customer service before, during, and after the move through a professional team dedicated to exceeding customer expectations. Their central location in Riverside allows them to serve most Southern California cities, from the desert to the beach.
Burgess Moving & Storage
About Burgess Moving & Storage
Additional Cities Served: San Bernardino, Moreno Valley, Ontario, Jurupa Valley, Hesperia, MenifeeShow More >
Moving Services
- Residential Moves
- Commercial Moves
- Packing Services
- Records Management
- Labor Only
- Few Items
- Small or Medium Storage
- Large Storage
- Office Small
- Office Large
Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Burgess Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Burgess Moving & Storage is overwhelmingly praised for its professionalism, efficiency, and excellent customer service, although a few customers reported significantly negative experiences.
Recent Reviews Mention...
“great job by movers”
“These folks are "top notch"”
“extremely helpful over the two days”
2. Punctuality
Nationwide Average: 8.07/10
Burgess Moving & Storage consistently demonstrates reliability and timeliness in their services, with nearly all customers highlighting their on-time performance.
Recent Reviews Mention...
“My movers showed up on time”
“Prompt”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Burgess Moving & Storage generally provides fair and reasonable prices with several instances of final costs being less than quoted, indicating a tendency towards value for the money despite a few mentions of higher-than-expected charges.
Recent Reviews Mention...
“Fair”
“quote 2- to 3-times higher than other companies”
“final cost was less than the quote”
4. Communication
Nationwide Average: 7.53/10
Burgess Moving & Storage generally excels, with customers often highlighting responsive, friendly, and professional interactions, despite a few instances of dissatisfaction due to lack of communication or responsiveness.
Recent Reviews Mention...
“Office staff and estimator were caring and professional”
“The company and contractors were very professional”
“James was very accommodating and followed up”
5. Stick to Prices
Nationwide Average: 5.99/10
Burgess Moving & Storage generally maintains or undercuts their quoted prices for a majority of customers, with a few exceptions where prices were not as initially promised.
Recent Reviews Mention...
“final cost was less than the quote”
“no mention of changing prices”
“bill came in lower than the estimate”
Great Crew Members
Mike, Ricky | Mike & Ricky were acknowledged for their exceptional work ethic and care |
James | James was very accommodating and courteous |
Nathan Doyel | Nathan coordinated my move effectively |
Andy, Ryan, Stephen | attentive, courteous, and professional in their work |
James,Mike,Ryan,Edgar | helpful and worked all day |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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