Burgess Moving & Storage

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Very Good
based on 435+ data points
Circle Info

About Burgess Moving & Storage

Burgess Moving & Storage, established in 1983, is a family-oriented moving company based in Riverside, Southern California. They cater to residential and commercial moves, providing packing services, records management, and secure storage facilities. The company also holds a California Public Utilities Commission license, ensuring that their vehicles meet safety and insurance requirements. As a family-owned business, Burgess Moving & Storage strives to provide exceptional customer service before, during, and after the move through a professional team dedicated to exceeding customer expectations. Their central location in Riverside allows them to serve most Southern California cities, from the desert to the beach.

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Moving Services

  • Residential Moves
  • Commercial Moves
  • Packing Services
  • Records Management
  • Labor Only
  • Few Items
  • Small or Medium Storage
  • Large Storage
  • Office Small
  • Office Large

California Moving License

Active

Last Checked: 12/23/21
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/11/24

USDOT

4215104

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Riverside, CA 2024 award
Top 10 Movers in Riverside, CA 2023 award
Top 10 Movers in Riverside, CA 2022 award

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Summarized Review of Burgess Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.64/10

Nationwide Average: 8.44/10

Comment Dots

is overwhelmingly praised for its professionalism, efficiency, and excellent customer service, although a few customers reported significantly negative experiences.

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Recent Reviews Mention...

great job by movers

These folks are "top notch"

extremely helpful over the two days

2. Punctuality

8.63/10

Nationwide Average: 8.07/10

Comment Dots

consistently demonstrates reliability and timeliness in their services, with nearly all customers highlighting their on-time performance.

Reviews Mention icon

Recent Reviews Mention...

My movers showed up on time

Prompt

arrived on time

3. Affordability

7.72/10

Nationwide Average: 7.69/10

Comment Dots

generally provides fair and reasonable prices with several instances of final costs being less than quoted, indicating a tendency towards value for the money despite a few mentions of higher-than-expected charges.

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Recent Reviews Mention...

Fair

quote 2- to 3-times higher than other companies

final cost was less than the quote

4. Communication

8.43/10

Nationwide Average: 7.53/10

Comment Dots

generally excels, with customers often highlighting responsive, friendly, and professional interactions, despite a few instances of dissatisfaction due to lack of communication or responsiveness.

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Recent Reviews Mention...

Office staff and estimator were caring and professional

James was very accommodating and followed up

The company and contractors were very professional

5. Stick to Prices

7.6/10

Nationwide Average: 5.99/10

Comment Dots

generally maintains or undercuts their quoted prices for a majority of customers, with a few exceptions where prices were not as initially promised.

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Recent Reviews Mention...

final cost was less than the quote

no mention of changing prices

bill came in lower than the estimate

Great Crew Members icon

Great Crew Members

Mike, RickyMike & Ricky were acknowledged for their exceptional work ethic and care
JamesJames was very accommodating and courteous
Nathan DoyelNathan coordinated my move effectively
Andy, Ryan, Stephenattentive, courteous, and professional in their work
James,Mike,Ryan,Edgarhelpful and worked all day
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Burgess Moving & Storage

Location
1625 Iowa Ave, Riverside, CA, 92507
Phone
(951) 682-4300
Link
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