Plano Self Storage

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based on 155+ data points
Circle Info

About Plano Self Storage

Plano Self Storage is a part of StorAmerica Management, which has been serving residents and business owners since 1999. StorAmerica is a subsidiary of Guardian Storage Centers and currently owns and operates over 75 properties throughout California, Arizona, and Nevada, offering a total of more than 4.9 million square feet of space. Their services include online rentals, month-to-month leases, and vehicle, boat, and RV storage. They focus on providing strong customer service relationships, and have earned an 'A+' rating from the Better Business Bureau. Additionally, they offer free moving trucks and an extensive Storage Guide to help customers choose the perfect unit. Are you looking for movers in Rancho Santa Margarita, CA? Check out our comprehensive city guide.

Additional Cities Served: Lake Forest, Rancho Santa Margarita

Moving Services

  • Monthly Rentals
  • RV/Boat Storage
  • Business Storage
  • Protection Plan
  • Packing Supplies
  • Auctions
  • Cell Tower Leasing
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/12/24

USDOT

2686505

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Plano Self Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.79/10

Nationwide Average: 8.44/10

Comment Dots

Plano Self Storage is highly regarded for its exceptional service and efficiency, despite a few reports of negative experiences.

Reviews Mention icon

Recent Reviews Mention...

great work by movers

Absolutely horrible experience

great service

2. Affordability

6.83/10

Nationwide Average: 7.69/10

Comment Dots

Plano Self Storage is generally viewed favorably for its fair pricing and competitive rates, despite a few complaints about price increases and perceived high costs.

Reviews Mention icon

Recent Reviews Mention...

fair pricing

waste of money

Betty helped me select the best price

3. Communication

8.78/10

Nationwide Average: 7.53/10

Comment Dots

Plano Self Storage consistently receives high praise for its friendly and helpful staff, clear explanations, and overall excellent customer service, despite a couple of instances of unresponsiveness.

Reviews Mention icon

Recent Reviews Mention...

Betty made communication easy and was knowledgeable

Staff all pretty nice

staff was helpful and friendly

4. Stick to Prices

2.12/10

Nationwide Average: 5.99/10

Comment Dots

Plano Self Storage consistently fails, with complaints about charging for undelivered units, not adhering to quotes, price increases, attempting to double prices, and starting billing at a 40% higher rate than advertised.

Reviews Mention icon

Recent Reviews Mention...

charged for a unit never received

did not stick to quoted prices

tried to double my price

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Great Crew Members

BettyBetty was especially friendly and accommodating
BettyBetty was awesome, pleasant, and professional
Bettyalways ready to help and answer any questions
BettyBetty calmed down rude movers and saved the move
Bettygreat job and very friendly, helpful, and patient.
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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