Pro Smart Movers - Los Angeles

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based on 1081+ data points
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About Pro Smart Movers - Los Angeles

Pro Smart Movers is a growing moving company operating since 2014, offering professional moving and storage services at competitive prices for local and long-distance moves. Based in Los Angeles, the company also has locations in Chicago, Sacramento, San Francisco, and Washington DC. They provide services such as apartment moving, commercial moving, furniture moving, military moving, and packing services. For customers seeking moving services in places like Anaheim, CA, the company's expertise can be quite beneficial. In addition to their moving capabilities, Pro Smart Movers offer clean and secure storage spaces for customers' extra belongings. The company is dedicated to customer satisfaction, and its experienced team of background-checked permanent employees ensures seamless, stress-free moving experiences.

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Moving Services

  • Local moving
  • Longdistance moving
  • Apartment moving
  • Commercial moving
  • Furniture moving
  • Packing services
  • Storage options
  • Fullservice moving
  • Partial packing services
  • Climatecontrolled storage units

Awards

Top 10 Movers in Los Angeles, CA 2022 award

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Summarized Review of Pro Smart Movers - Los Angeles

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.17/10

Nationwide Average: 8.44/10

Comment Dots

Pro Smart Movers - Los Angeles receives predominantly negative feedback, with customers expressing strong dissatisfaction, except for a rare commendation on helpful and responsive movers.

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Recent Reviews Mention...

move was very efficient

bad experience overall

Curtis and Ricky were fantastic

2. Punctuality

8.33/10

Nationwide Average: 8.07/10

Comment Dots

Pro Smart Movers - Los Angeles is criticised for lacking timely communication and delivering items significantly later than promised.

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Recent Reviews Mention...

Curtis and Ricky were a day earlier

Drivers were 45 minutes late

they were prompt

3. Affordability

8.18/10

Nationwide Average: 7.69/10

Comment Dots

Pro Smart Movers - Los Angeles has received severe criticism for charging significantly more than their initial quotes, in some cases up to eight thousand dollars or over twice the expected amount.

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Recent Reviews Mention...

very reasonable $ charge

top notch in pricing

fair and flat rate

4. Communication

8.29/10

Nationwide Average: 7.53/10

Comment Dots

Pro Smart Movers - Los Angeles generally struggles with being responsive and initiating communication, leading to numerous complaints about unreturned calls and lack of clarity about payment methods, despite an instance of being described as kind and respectful.

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Recent Reviews Mention...

communicated the entire time

challenges getting delivery scheduled

Poor communication between truck drivers and dispatch

5. Stick to Prices

5.44/10

Nationwide Average: 5.99/10

Comment Dots

Pro Smart Movers - Los Angeles is consistently criticized for significant discrepancies between initial quotes and final charges, often resulting in customers being charged substantially more than promised, without honoring refund agreements.

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Recent Reviews Mention...

overcharged for storage

Estimates were pretty on point, mentioned hidden costs

Insurance purchase is fake.

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Customer Insights

Cost: $ 9815.00 from 6 reviews


Local Move Duration: 3.5 hours from 4 reviews

Interstate Move Duration: 8 days from 4 reviews

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Great Crew Members

Curtiscommunicated well and was caring
Curtis, Rickyfantastic while loading my stuff
Curtis, RickyCurtis and Ricky provided great service
Mario,CurtisMario and Curtis were super efficient and professional
CurtisTook care of every aspect of the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Pro Smart Movers - Los Angeles

Location
960 E 1st St, Pomona, CA, 91766
Phone
+1 855-895-2283
Link
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