Pro Smart Movers is a growing moving company operating since 2014, offering professional moving and storage services at competitive prices for local and long-distance moves. Based in Los Angeles, the company also has locations in Chicago, Sacramento, San Francisco, and Washington DC. They provide services such as apartment moving, commercial moving, furniture moving, military moving, and packing services. For customers seeking moving services in places like Anaheim, CA, the company's expertise can be quite beneficial. In addition to their moving capabilities, Pro Smart Movers offer clean and secure storage spaces for customers' extra belongings. The company is dedicated to customer satisfaction, and its experienced team of background-checked permanent employees ensures seamless, stress-free moving experiences.
Pro Smart Movers - Los Angeles
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Pro Smart Movers - Los Angeles
Additional Cities Served: Anaheim, Rancho Cucamonga, Pomona, Chino, Chino Hills, Buena ParkShow More >
Moving Services
- Local moving
- Longdistance moving
- Apartment moving
- Commercial moving
- Furniture moving
- Packing services
- Storage options
- Fullservice moving
- Partial packing services
- Climatecontrolled storage units
Awards
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Summarized Review of Pro Smart Movers - Los Angeles
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Pro Smart Movers - Los Angeles receives predominantly negative feedback, with customers expressing strong dissatisfaction, except for a rare commendation on helpful and responsive movers.
Recent Reviews Mention...
“move was very efficient”
“bad experience overall”
“this company knows how to take care of customers”
2. Punctuality
Nationwide Average: 8.07/10
Pro Smart Movers - Los Angeles is criticised for lacking timely communication and delivering items significantly later than promised.
Recent Reviews Mention...
“Curtis and Ricky were a day earlier”
“Drivers were 45 minutes late”
“they were prompt”
3. Affordability
Nationwide Average: 7.69/10
Pro Smart Movers - Los Angeles has received severe criticism for charging significantly more than their initial quotes, in some cases up to eight thousand dollars or over twice the expected amount.
Recent Reviews Mention...
“very reasonable $ charge”
“top notch in pricing”
“fair and flat rate”
4. Communication
Nationwide Average: 7.53/10
Pro Smart Movers - Los Angeles generally struggles with being responsive and initiating communication, leading to numerous complaints about unreturned calls and lack of clarity about payment methods, despite an instance of being described as kind and respectful.
Recent Reviews Mention...
“communicated the entire time”
“challenges getting delivery scheduled”
“Poor communication between truck drivers and dispatch”
5. Stick to Prices
Nationwide Average: 5.99/10
Pro Smart Movers - Los Angeles is consistently criticized for significant discrepancies between initial quotes and final charges, often resulting in customers being charged substantially more than promised, without honoring refund agreements.
Recent Reviews Mention...
“overcharged for storage”
“Estimates were pretty on point, mentioned hidden costs”
“Insurance purchase is fake.”
Customer Insights
Cost: $ 9815.00 from 6 reviews
Local Move Duration: 3.5 hours from 4 reviews
Interstate Move Duration: 8 days from 4 reviews
Great Crew Members
| Curtis | communicated well and was caring |
| Curtis, Ricky | fantastic while loading my stuff |
| Curtis, Ricky | Curtis and Ricky provided great service |
| Mario,Curtis | Mario and Curtis were super efficient and professional |
| Curtis | Took care of every aspect of the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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