Robb & Messer Moving and Storage is one of the most reliable moving services in Northern and Southern California. With over 40 years of combined experience in the industry, this BBB-accredited company has mastered all types of residential and commercial moves, from local to long distance and even international relocations. It also has secure, climate-controlled storage units for short- or long-term use, offering the perfect solution to clients looking to rent extra space for their items. Fully licensed and insured, Robb & Messer Moving and Storage has a professional, communicative, and dependable crew of movers in Santa Rosa, CA. Its goal is to provide exceptional service to every customer, no matter how large or small their move may be. Robb & Messer Moving and Storage is an interstate agent for North American Van Lines.
Robb & Messer Moving and Storage
About Robb & Messer Moving and Storage
Additional Cities Served: Richmond, Napa, Davis, Lodi, Petaluma, San RafaelShow More >
Moving Services
- Local and Long Distance Moving Services
- Residential and Commercial Moving
- International Moves
- Professional Packing Services
- Secure Storage Facilities
- Disassembly and Reassembly of Furniture
- Piano Moving
- Pool Table Moving
- Appliance Moving
- LastMinute Moving Services
Not Authorized
for Interstate Moves
Last Checked: 12/02/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Robb & Messer Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Robb & Messer Moving and Storage is overwhelmingly praised for their exceptional moving services, professionalism, and the great experiences customers have had, although there are a few instances of extreme dissatisfaction.
Recent Reviews Mention...
“great overall experience with the moving service”
“they are incredibly hard workers and good at what they do ”
“Dave and his staff are the best in class”
2. Punctuality
Nationwide Average: 8.07/10
Robb & Messer Moving and Storage has a strong reputation for arriving on time, with consistently positive feedback about their promptness, though there were a few instances of notable delays.
Recent Reviews Mention...
“Arrived early”
“Picked up and delivered exactly when wanted”
“showed up as agreed upon”
3. Affordability
Nationwide Average: 7.69/10
Robb & Messer Moving and Storage generally receives high praise for providing reasonable prices and excellent value, with numerous mentions of costs coming in under estimates and a recognition of their professional service justifying the expense, despite some reviews expressing concerns about higher than expected charges.
Recent Reviews Mention...
“estimates were higher and went over”
“not the cheapest estimate but very professional”
“slightly more expensive but worth every penny”
4. Communication
Nationwide Average: 7.53/10
Robb & Messer Moving and Storage generally excels with customers frequently praising their responsiveness, transparency, and the ease with which they coordinated moves, despite a few instances of miscommunication or lack of communication that left some clients dissatisfied.
Recent Reviews Mention...
“Communicated every step and option well”
“I was so pleased with the customer service.”
“owner personally came and called during the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Robb & Messer Moving and Storage generally receives high praise for accurate and consistent pricing, with many customers reporting that the final costs matched or were even lower than initial estimates, overshadowing a few reports of significant discrepancies.
Recent Reviews Mention...
“the price went up by more than $7K”
“came in way over their estimate”
“final price was actually lower than quoted”
Customer Insights
Local Move Duration: 4.5 hours from 6 reviews
Interstate Move Duration: 3 days from 13 reviews
Great Crew Members
Robb, Messer | Delivered great service during the move |
John, Jerome, Andreas, Raphael | each member worked hard and paid attention to detail |
Dave | Dave provided exceptional service |
Brenda | Was wonderful and fully prepared us |
O.J. | O.J. was especially helpful and kind. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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